PayPal’s Antifraud Systems Causing Headaches for SMBs

04 August 2012

Problems with PayPal’s antifraud measures, which can sometimes unnecessarily prevent accountholders from accessing funds in a timely fashion, are causing some small business owners to think twice before using the service, the New York Times reports.

The Times’ Brian Chen tells the story of Jorge Espinoza, founder of PreRace, who needed to take out a $500,000 loan to keep his business afloat after being denied access to funds in his account.

“While PayPal says that only a small percentage of its customers run into such issues, there have been enough horror stories like this in recent years to make some companies think twice about using [the service],” Chen writes.

Read the full story here.

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