Incorporated today announced a strategic relationship with Press
Ganey, which will facilitate collaboration between the two organizations
to enable a subset of joint customers to participate in research and
analysis. Combining data from Kronos’ Workforce Central®
solution and Press Ganey’s National
Database of Nursing Quality Indicators® (NDNQI®),
the research will assess, measure, and analyze the impact of workforce
characteristics and behaviors on both patient and caregiver outcomes
such as safety, quality, staff engagement, and turnover.
Press Ganey’s NDNQI is the only national nursing database that
provides reporting of structure, process, and outcome indicators to
evaluate nursing care at the unit level, and is used by more than
2,000 facilities and 40,000 nursing units.
More than 95 percent of Magnet®-recognized facilities
submit data to the NDNQI database and use its comparative data to meet
reporting requirements, making it the leading performance measurement
and benchmarking database for evaluating and improving the quality of
nursing care. And with a leading healthcare human capital and
workforce management suite in the industry, Kronos brings unrivaled
expertise in the collection, automation, and analysis of workforce
data. More than 10,000 healthcare providers rely on Kronos to more
effectively manage their workforces.
In addition to this collaboration, Kronos has created an enabling
technology that facilitates the process by which Kronos customers can
transmit their data to NDNQI.
By establishing a process for submitting staffing data to the NDNQI
database, joint Kronos and Press Ganey customers can experience a
reduction in administrative effort to report the data, empowering
staff to focus on analyzing performance and implementing improvements.
Combining the detailed labor data from Kronos’ Workforce Central with
the robust staffing, environment of care, and clinical data from Press
Ganey’s NDNQI in connection with the parties’ research can yield new
and exciting insights into nurse staffing practices.
Susan M. Reese, DNP, MBA, RN, CPHIMS, chief nurse executive and
director, healthcare practice group, Kronos
“Kronos is honored
to collaborate with Press Ganey as we further our commitment to
improve the quality of healthcare through effective workforce
management. Press Ganey has pioneered performance improvement in
healthcare, and both Kronos and Press Ganey are passionate about
enhancing employee engagement and operational excellence. The analyses
of our combined data through this relationship will further expand the
evidence and support needed to deliver best practices in healthcare
Christy Dempsey, MSN, MBA, CNOR, CENP, FAAN, chief nursing officer,
“Press Ganey has a longstanding commitment to
advancing the quality of care through performance measurement and
caregiver engagement, especially within the nursing community. As a
leader in healthcare human capital and workforce management, Kronos
shares Press Ganey’s commitment to performance improvement. This
relationship will help providers gain a better understanding of the
relationship between nurse workforce metrics and the delivery of safe,
high quality, patient-centered care.”
About Kronos Incorporated
Kronos is a leading provider of
workforce management and human capital management cloud solutions.
Kronos industry-centric workforce applications are purpose-built for
businesses, healthcare providers, educational institutions, and
government agencies of all sizes. Tens of thousands of organizations –
including half of the Fortune 1000® – and more than 40
million people in over 100 countries use Kronos every day. Visit www.kronos.com.
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