Robots are coming for your job! Run! As more chatbots enter the enterprise arena, as well as the retail industry, for customer service needs, this concept has morphed from fantasy into reality. Artificial intelligence (AI) has helped to swing the pendulum in favor of chatbots,...
The digital retail revolution is well underway. Fusing technology into in-store experiences has officially gone mainstream, and retailers are looking for ways to go beyond the traditional mobile app. As we’ve reported in the past, places like Sephora have installed various tablets with embedded augmented...
With each new major advancement that touches upon the workforce, there comes an inevitable evolution that occurs. When the United States underwent the Industrial Revolution in the late 1700s through the early 1800s, people began moving away from cities. As such, the shift to manufacturing...
Back in the ‘80s, Knight Rider was a television show that featured not only the great David Hasselhoff but also his trusty sidekick (and car), KITT. Through the use of advanced artificial intelligence, Hasselhoff was able to have conversations with KITT. Movies will likely always...
Facebook’s F8 conference is one of the largest conferences for developers and entrepreneurs. Starting in 2007, the event has had a different focus each year on what is the next big thing for the social media giant, with breakout sessions on more tailored topics. While...
Over the past decade, we’ve seen mobile apps rise to be the go-to item businesses add to their competitive repertoire. With Apple’s App Store and Android’s Play Store becoming major players with developers and businesses looking to expand offerings and make a few extra dollars, mobile...
Fewer applications seems to be Facebook‘s new theme as we move forward in the chatbot arena. Over the course of the past year, the social media giant has introduced various new components for its Messenger platform. In addition to its availability for developers to build...
Ever since Facebook made its big bot announcement in 2016, conversational AI (or chatbots) are all of a sudden everywhere — along with their promise to enable a smoother and more conversational way for a consumer to interact with a business. Emphasis on the word...
Over the past few months, we’ve seen several chatbot developments. Of particular note, many companies have partnered up with Facebook’s Messenger app to help streamline customer service and introduce new commerce offerings. The issue that arises is how chatbot integration into consumers’ everyday lives will...
