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PYMNTS Turns Six: The Top 10 Stories In Six Big Years
October 20, 2015

Guess what today is? Yes, it’s the one-year anniversary of Apple Pay. But that’s not the big date we’re talking about here. Today marks the sixth anniversary of PYMNTS.com. Yes, you’ve been able to catch all things payments and commerce in one quick swoop for six...

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The Dangers Of Groupthink
October 19, 2015

Was med-tech startup, Theranos, following in the footsteps of Uber and simply embarking on “permissionless” innovation? Or is its current firestorm the consequence of groupthink given its storied roster of investors and board members? With $400M in investments and a $9B valuation, MPD CEO Karen...

How Much Loyalty Costs Retailers
October 15, 2015

Every retailer wants consumer loyalty, but building and maintaining such programs comes at a significant cost. How much are companies spending on them...and how much should they? And are there situations when -- based on results -- enough is enough?

Visa, FireEye Attack Cybercrime
October 14, 2015

Visa and FireEye have moved the announcement of their fraud-prevention partnership to the next level — with the launch yesterday (Oct. 13) of a new Cyber Intelligence Service. Visa Threat Intelligence, Powered by FireEye, is the first solution to come out of the partnership that Visa and FireEye...

Does The CFPB Really Help Consumers?
October 12, 2015

The law of unintended consequences is alive and well in Washington, D.C. and in particular, inside the agency formed to advocate for the consumer in matters related to financial services. So says MPD CEO Karen Webster, who compares the actions of the CFPB over the...

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How QVC, HSN Reinvented Retail With Mobile
October 09, 2015

For many retailers, building an effective omnichannel presence means offering customers everything they want at every possible opportunity. Whether it’s in-store, on mobile or through email, failing to offer a uniform consumer experience is often seen as a critical flaw for any retailer. Even the non-traditional...

The Future Of Consumer Authentication (And It’s A Little Weird)
October 09, 2015

There’s a very good reason that passwords are dying and why many think we should be ready to let them go. But what does the post-password reality look like? Today, that answer is mostly to be found in the marriage of two security ideas: bio-authentication via...

The Haunting Of Brick And Mortar
October 08, 2015

As shopping malls increasingly take on the appearance of haunted houses — abandoned and covered in cobwebs — it’s spooky, then, that one of the best opportunities for physical retailers to flourish comes at Halloween, when they can open their creaky doors to trick-or-treaters.

Faster Payments — What’s The Problem Again?
October 07, 2015

“We want it now. We expect it now. Wherever we are. That’s the new world.” That observation from MPD Chairman David Evans points to one driver of the on-demand economy, which is reflected in payments and commerce ecosystem today. Consumers want what they want fast...