Retail 101 for today’s basic retailer means having the tools to keep customers engaged, and making them want to come back. And, of course, it means attracting new consumers to drive new sales. Retail 202, however, gets a little more advanced. And in today’s high-tech, data-driven world,...
As the nature of security threats, both physical and cyber, continue to evolve so have the strategies companies are using to combat the sophisticated nature of these criminal activities. One of those strategies is the idea of “crowdsourcing” security efforts, which involves security executives sharing...
The sharing economy: It’s not for luxury consumers, right? Wrong. As the success of luxury consignment companies like The RealReal -- which recently partnered with Neiman Marcus -- proves, there’s resale business to be built around even the most affluent of retail customers.
If you ask Patrick Gauthier, Amazon’s Vice President of External Payments, what customer centricity means for him and Amazon, he’ll tell you it’s all about one concept: being customer obsessed. That, Gauthier says, should come as no big surprise. After all, that’s been Jeff Bezos’...
Walmart’s lower than expected earnings pushed its stock down this morning (Aug. 18) when the retail giant reported its second quarter earnings. Consequently, Walmart cut their full-year guidance as a result of the earnings slump. But it wasn’t all bad news. During a time when most...
While most of the social mediaverse was buzzing about Apple and entertainment this week, the real action may have been more quietly unfolding on the enterprise serving side of the business. Apple is moving past its purely consumer serving roots - and looking to tap...
Another month, another round of mixed retail results, according to RetailNext’s latest Physical Retail Pulse report. Most of the news this month was in line with the “new normal” that has emerged in physical retail over the last 24 months — but perhaps a shade...
Does “Bite the Wax Tadpole” sound like a refreshing soda to you? It didn’t for consumers in China, where (in some areas) that name was once the translation of “Coca-Cola”. That company learned a lesson -- as many others continue to do -- that, for...
While mostly unknown and unheard of 15 years ago, the market has been suddenly and undeniably flooded with alternative lenders looking to connect small businesses with their next loan. There are lots of options and innovators within the world of SMB financing — and that...
