eCommerce

eCommerce
Diverse Product Selection Key for D2C Success, Says Grove CEO
March 20, 2024

As direct-to-consumer (D2C) brands look to win customers’ loyalty in an increasingly crowded eCommerce landscape, Grove Collaborative contends that those that can meet more of consumers’ day-to-day needs have a better shot at holding their own against retail giants. Jeff Yurcisin, CEO of the household and personal...

eCommerce
AutoSettle Launches Car-Buying Platform in Australia
March 20, 2024

FinTech startup AutoSettle launched a platform to improve the vehicle-buying process in Australia. The platform is the world’s first virtual settlement exchange for cars and offers instant and secure transactions, according to a Wednesday (March 20) news release. “AutoSettle is set to redefine the landscape of vehicle transactions in...

eCommerce
Amazon, FedEx Explored Enhancing Return Process for Online Shoppers
March 18, 2024

For years, the working relationship between Amazon and FedEx has been a little unpredictable. Once, the two corporate behemoths enjoyed a symbiotic partnership, but in 2019, they drifted apart, eventually cutting ties altogether in what one Amazon executive labeled a “conscious uncoupling at its finest.” ...

eCommerce
FedEx and Amazon Explored Partnership in eCommerce Returns Last Year
March 18, 2024

FedEx and Amazon reportedly engaged in discussions last year about a potential partnership to handle the increasing volume of eCommerce returns. Although no deal was reached, the talks underscore the shifting dynamics in the parcel delivery industry, The Wall Street Journal (WSJ) reported Monday (March 18). The discussions revolved around...

eCommerce
Mercado Libre Investing $2.5 Billion to Bolster Growth in Mexico
March 15, 2024

Latin American eCommerce and payments firm Mercado Libre is reportedly set to invest a record $2.5 billion in Mexico this year, up from the $1.6 billion spent in 2023. The investment will be distributed across various business areas, including warehouse expansion, logistics network enhancement, loan...

eCommerce
D2C Brands Lag Behind Other eCommerce Merchants in Customer Satisfaction
March 13, 2024

When it comes to providing a satisfying experience that keeps customers coming back, direct-to-consumer (D2C) brands are falling behind, PYMNTS Intelligence research suggests. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” created in collaboration...

eCommerce
Price Is Top of Mind When Consumers Shop on eCommerce Marketplaces
March 11, 2024

When online shoppers decide to make purchases from eCommerce marketplaces rather than directly from brands or retailers, PYMNTS Intelligence research reveals, affordability is their top priority. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,”...

eCommerce
Beyond ‘Doubles Down’ on Off-Price Market With Zulily Acquisition
March 07, 2024

Online retailer Beyond has acquired Zulily, saying the move will boost its position in the off-price market. Zulily, a flash sale promoter and eCommerce retailer, will join Overstock and Bed Bath & Beyond in its new owner’s portfolio, Beyond said in a Thursday (March 7) press release. “This acquisition doubles down on our...

eCommerce
Digital Resale Platforms Gain Traction as All Consumers Hunt for Better, Cheaper Stuff
March 06, 2024

As consumers’ budgetary pressures prompt them to seek lower-priced options, many digital resale platforms are seeing growth, but eCommerce has a long way to go when it comes to driving penetration in secondhand retail. Discussing the opportunity that the category presents, Depop owner Etsy shared on its most recent earnings call...