Eric Foust, VP of Banking Partnerships, North America at Trustly, said that in the wake of the pandemic, consumers are looking toward banks to deliver the same ease of use and personalization that’s been a hallmark of eCommerce. The great digital shift, he said, has been...
Jim McCarthy, CEO of Thredd, said in a recent interview that banks have to break down their walled gardens to give customers what they truly want. “Most of the world has become digital first,” he said of financial services firms in general. “And the front...
Rich Clow, managing director and head of innovation and strategy, Global Payments Solutions, Bank of America, told PYMNTS that omnichannel demands are pointing banks toward a seamless continuum of digital and brick-and-mortar services. Consumers are indeed embracing their mobile devices and other electronics as key points...
Digital features were once the exclusive domain of online shoppers. Just as savvy in-store shoppers knew where to find the bargain bin, savvy online shoppers knew where to click to earn special deals. That’s all changed. Increasingly, consumers of all stripes know how to leverage...
Gigi Beyene, senior vice president of integrated payments at Nuvei, told PYMNTS that the role of the independent software vendor (ISV) has evolved through the years, and more change is on the horizon. ISVs trace their roots back to the 1960s, and through the ensuing...
The Consumer Financial Protection Bureau (CFPB) will reportedly take a closer look at credit card reward programs. This move follows an increase in the number of complaints the agency has received from consumers, CFPB Director Rohit Chopra said Tuesday (March 26), Reuters reported. Speaking with reporters on the sidelines of...
Recently, PYMNTS sat down with an array of experts and innovators in the artificial intelligence (AI) field to get their thoughts on how the technology will transform the payments and commerce sectors in the years ahead. Not surprisingly, a multitude of ideas and predictions were...
LTK has added Shopper Profiles, Comments and Subscribe to its Creator Commerce platform. These new features are designed to foster community engagement at a time when creators say that they’re less confident they can reach their community on social media, LTK said in a Tuesday (March...
The B2B market is made up of countless mini-markets full of disparate buyer-supplier networks and fragmented industry verticals, each with its own preferences for how it likes to pay and be paid. There are nearly as many minute payment preferences within the B2B space as...