When it comes to winning the loyalty of shoppers who can be persuaded by personalized offers, PYMNTS Intelligence research reveals, email proves to be a key tool for merchants. By the Numbers The PYMNTS Intelligence report “Personalized Offers Are Powerful — but Too Often Off-Base,”...
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it. Take the restaurant industry, where a key concern is balancing efficiency and service. Bite, a self-service kiosk provider serving fast-casual, quick-service restaurants and convenience stores,...
CarMax is deploying tech solutions to boost efficiency as it continues to deal with a tough environment for buying and selling used cars. “Fiscal 2024 was a challenging year across the used car industry as vehicle affordability and widespread macro factors continue to pressure sales,” CarMax...
With ongoing financial challenges constraining shoppers’ purchasing power, furniture companies’ recent earnings reports show that consumers may not be willing to buy, say, a new couch if they are not getting it at a bargain. Hooker Furnishings, for example, shared on a call with analysts...
Starbucks is rolling out new store design features as it adds locations and renovates existing ones. During the current fiscal year that ends in October, the company plans to add 650 stores and renovate 1,000 others, Bloomberg reported Wednesday (April 10). Starbucks has more than 16,300 stores...
As the rise of direct-to-consumer (D2C) enables more personalized experiences than ever, both in terms of the shopping journey and the products themselves, Lids’ co-founder is getting into custom headwear. Glenn Campbell (not that one), who co-founded Hat World in 1995 and acquired Lids several years later, driving...
Last week, Intersport Deutschland, Germany’s largest sports retailer, announced plans to open 100 new retail storefronts across the country over the next six years, bringing the total number of shops it will eventually operate to 500. CEO Alexander von Preen told the Financial Times he’s...
Jessica Alba is departing from her role as chief creative officer at The Honest Company. Alba, who founded the personal care company, will remain on its board of directors, The Honest Company said in a Tuesday (April 9) press release. “While there never would have been an...
As self-driving technology comes closer into view, Robomart sees mobile stores as a key retail channel going forward. The company, which provides hail-able mobile shops for retailers, is already noting the rise of more automated options in food service especially, as Co-founder and CEO Ali Ahmed noted in an...
