Smartphones, Tablets Drive Faster Growth in Ecommerce Sales
Mobile shoppers are making an outsize impact on the ecommerce world, contributing to an increasing share of US retail ecommerce sales and exerting more influence on the overall retail market, according to new estimates from eMarketer.
Christmas Day Brings Out Online and Mobile Shoppers
With most stores closed on Christmas, consumers went online in greater numbers than the same day a year ago to shop, reports IBM.
Behavioral Differences Between Men and Women Influence Shopping
Men tend to stick to their mission when shopping online, while women expand the undertaking by wandering among products and categories
Could Groupon’s Deal Addicts Hurt Retailers This Year?
The Groupons of the world have been feeding Black Friday-caliber deals to consumers throughout the year. Have they created a subculture of deal “addicts” who scoff at discounts less than 50% off?
Only 19% of the Top 100 E-Retailers’ E-Commerce Pages Have Mobile Counterparts, Study Finds
While many e-retailers offer mobile commerce web sites, few offer mobile sites with mobile versions of every e-commerce site page.
Online Retailers Fail to Execute Good Customer Experience
While many would say that the customer is king, not all businesses agree on what constitutes an optimal online customer experience. And not all have the budget to adequately tap into what consumers want.