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Paying with Plastic: The Digital Revolution in Buying and Borrowing (2nd Edition) 
Written by David S. Evans et al. and published by The MIT Press on January 2005
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The payment card business has evolved from its inception in the 1950s as a way to handle payment for expense-account lunches (the Diners Club card) into today's complex, sprawling industry that drives trillions of dollars in transaction volume each year. "Paying with Plastic" is the definitive source on an industry that has revolutionized the way we borrow and spend. More than a history book, "Paying with Plastic" delivers an entertaining discussion of the impact of an industry that epitomizes the notion of two-sided markets: those in which two or more customer groups receive value only if all sides are actively engaged. New to this second edition, the two-sided market discussion provides useful insight into the implications of these market dynamics for cardholder rewards, merchant interchange fees, and card acceptance. The authors, both of whom have researched the industry for more than 25 years, also examine the implications of the recent antitrust cases on the industry as well as other business and technological changes -- including the massive consolidation brought about by bank mergers, the rise of the debit card, and the emergence of e-commerce -- that could alter the payment card industry dramatically in the years to come.
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Invisible Engines: How Software Platforms Drive Innovation and Transform Industries
Written by David S. Evans et al. and published by The MIT Press on April 30, 200
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Software platforms are the invisible engines that have created, touched, or transformed nearly every major industry for the past quarter century. They power everything from mobile phones and automobile navigation systems to search engines and web portals. They have been the source of enormous value to consumers and helped some entrepreneurs build great fortunes. And they are likely to drive change that will dwarf the business and technology revolution we have seen to this point. Invisible Engines examines the business dynamics and strategies used by firms that recognize the transformative power unleashed by this new revolution—a revolution that will change both new and old industries.
The authors argue that in order to understand the successes of software platforms, we must first understand their role as a technological meeting ground where application developers and end users converge. Apple, Microsoft, and Google, for example, charge developers little or nothing for using their platforms and make most of their money from end users; Sony PlayStation and other game consoles, by contrast, subsidize users and make more money from developers, who pay royalties for access to the code they need to write games. More applications attract more users, and more users attract more applications. And more applications and more users lead to more profits.
Invisible Engines explores this story through the lens of the companies that have mastered this platform-balancing act. It offers detailed studies of the personal computer, video game console, personal digital assistant, smart mobile phone, and digital media software platform industries, focusing on the business decisions made by industry players to drive profits and stay a step ahead of the competition. Shorter discussions of Internet-based software platforms provide an important glimpse into a future in which the way we buy, pay, watch, listen, learn, and communicate will change forever.
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VISA : The Power of an Idea
Written by Paul Chutkow and published by Harcourt Legal & Professional Publications, Inc. on April 2001
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"Visa: The Power of an Idea opens in California with the amazing life and business philosophy of A.P. Giannini, the founder of the Bank of America. Giannini, the son of humble immigrants from Italy, built his bank by devoting himself to one noble cause: giving financial power to the common man. That cause was later embodied in the BankAmericard, the forerunner to today's Visa card. A brilliant visionary named Dee Hock then followed in Giannini's footsteps and turned the BankAmericard into the powerful partnership that Visa is today. With grit, clarity, and a remarkable power of persuasion, Hock built Visa into a vast global family that today draws together 22,000 banks and financial institutions from nearly every corner of the globe." "As you are about to discover, the story of Visa leads into some surprising realms: the inner corridors of Olympic politics and big-money sports sponsorship. The high-stakes marketing and advertising wars with American Express and MasterCard. And the nerve centers of the powerful technology that drives Visa and the e-commerce revolution. The story also leads to crime fighters in Asia, where Visa helps lead the worldwide effort to combat credit card fraud, counterfeiting, and Internet mischief." "As this book makes clear, the Visa card is not just an instrument of individual empowerment: it is also a tool of national empowerment. In countries as diverse as Japan, Venezuela, Poland, and Taiwan, the Visa partnership has helped stimulate dramatic economic growth and social change. There are now more than one billion Visa cards in circulation, and most of us tend to see it as only a convenient payment tool. Through this book, however, we see that the Visa card is far more than that. It's a global revolution, right in our pocket."
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Electronic Payment Systems for E-Commerce (2nd Ed.)
Written by Donal O'Mahony et al. and published by Artech House Publishers on August 2001
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"Generally society has been moving towards electronic payment systems since the 1970s, but it is only the arrival of the Internet and its vertiginous growth, that has made possible the recent advances in this area."
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Credit Card Nation: The Consequences of America's Addiction to Credit
Written by Robert D. Manning and published by Basic Books on December 2001
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"A fascinating and timely chronicle of America's tortured relationship to money--and the future crisis that looms as a result of our overwhelming reliance on credit. Credit-card debt is choking American prosperity off at the neck. In Credit Card Nation, Robert D. Manning tells a fascinating story about the present and future consequences of credit dependence across all strata of U.S. society. Through extensive interviews with consumers, Manning talks to debtors, and to average Americans, affected by what Manning describes as our "credit card nation": an American juggernaut of indebtedness that spans personal, corporate, and governmental debt."
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Implementing Electronic Card Payment Systems
Written by Cristian Radu and published by Artech House Publishers on November 2002
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"As magnetic stripe cards are being replaced by chip cards that offer consumers and businesses greater protection against fraud, a new standard for this technology is being introduced by Europay, MasterCard, and Visa (EMV). This cutting-edge, new book provides you with a comprehensive overview of the EMV chip solution and explains how this technology provides a chip migration path, where interoperability plays a central role in the business model.
The book offers you a better understanding of the security problems associated with magnetic stripe cards, and presents the business case for chip migration. Moreover, it explains the implementation of multi-application selection mechanisms in EMV chip cards and terminals, and shows you how to design a multi-application EMV chip card layout. This first-of-its-kind resource also discusses the organizational and management issues in connection with the EMV chip migration and the use of EMV chip cards in e-commerce and m-commerce transactions. An excellent reference for today’s IT/e-commerce professionals and post-graduate student alike, the book helps you fully understand this emerging, complex payment card technology."
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A History of Money: From Ancient Times to the Present Day (2nd Edition)
Written by Glyn Davies and published by University of Wales Press on November 2002
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"This is a straight-forward, readable account, written with the minimum of jargon, of the central importance of money in the ordinary business of the life of different peoples throughout the ages from ancient times to the present day. The revised and updated paperback edition published in 1997 included the Barings crisis and the report by the Bank of England on Barings Bank; up-to-date information on the state of Japanese banking and the changes in the financial scene in the US. It also touches on the US housing market and the problem of negative equity. The paradox of why more coins than ever before are required in an increasingly cashless society is clearly explained, as is the role of the new 'Euro' coin as the lowest common denominator in Europe's controversial single currency system. The final section provides evidence to suggest that for most of the world's richer countries the era of persistent inflation may well be at an end. This new edition is updated and takes account of important recent developments such as the independence of the Bank of England, the introduction of Euro notes and coins from 1st of January 2002 and developments in electronic money."
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Payment Technologies for E-Commerce
Written by Weidong Kou (Editor) and published by Springer on April 2003
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"Electronic payment is the economic backbone of all e-commerce transactions. This book covers the major subjects related to e-payment such as, for example, public key infrastructure, smart cards, payment agents, digital cash, SET protocols, and micro-payment. Its first part covers the infrastructure for secure e-payment over the Internet, whereas in the second part a variety of e-payment methods and systems are described. This edited volume offers a well-written and sound technical overview of the state of the art in e-payment for e-business developers, graduate students, and consultants. It is also ideally suited for classes and training courses in e-commerce or e-payment."
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A New Way To Pay: Creating Competitive Advantage Through The Emv Smart Card
Written by Aneace Haddad and published by Gower Publishing Company on September 2005
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"The world's payment infrastructure is going through a major upgrade to EMV, the smart card standard mandated by Europay, Mastercard and Visa to combat fraud. But EMV also offers significant opportunities for creating competitive advantage. UK banks are losing GBP 400 million a year through card fraud but they are losing far more than that due to commoditization, primarily through rate wars and imminent fee reforms. Rate wars cost UK banks GBP 1 billion a year from customers switching card companies, unable to see the difference between the cards other than the rates they offer. In addition, the threat of fee reforms is pressuring banks to reduce the transaction fees charged to merchants, which could result in a loss of revenues estimated at another GBP 1 billion a year. Commoditization may soon be costing UK banks GBP 2 billion a year, a problem at least five times as great as fraud.
Aneace Haddad's "A New Way to Pay" is about enabling cardholders and merchants to see card payment as something exciting and different, so that they will focus on the added value that your card provides, rather than simply the cost it represents. Your current definition of a successful EMV deployment may focus on eliminating the technical problems, controlling fraud and delivering the project on time and on budget. In this book, the definition of success is far more ambitious. The move to EMV is such an important event that if your deployment is successful according to these basic criteria but fails to differentiate your brand, fails to position payment as an integral and strategic tool that justifies the on-going transaction fees and commissions paid by merchants, and fails to make your card far more attractive to both customers and merchants, then the migration to EMV cannot be considered truly successful."
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One from Many: VISA and the Rise of Chaordic Organization
Written by Dee Hock and published by Berrett-Koehler Publishers on October 2005
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"The worldwide success of VISA International, Dee Hock asserts, is due to its chaordic structure: it is owned by 22,000 member banks, which both compete with each other for 750 million customers and must cooperate by honoring one another’s $125 trillion in transactions annually across borders and currencies. One From Many takes the never-before-told story of how that structure came into being, and updates it for today. The book also highlights Dee Hock's evolution from humble beginnings to an iconoclast who challenged the nature of traditional organizations and management. It is the story of an entrepreneur who created a new concept of organization, brought it into being, and led it to amazing success in less than a decade. Hock is a corporate statesman who continues to carry these ideas around the world. Lyrical, humorous, powerfully thoughtful, One From Many tells how one man blended chaos and order in the unexpected realm of business."
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Developing And Managing a Successful Payment Cards Business
Written by Jeff H. Slawsky et al. and published by Ashgate Publishing on November 2005
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"The credit card industry today is a multi-trillion dollar business that employs hundreds of thousands of people across the globe and impacts literally billions of people every day. Yet there is no comprehensive book or reference material available in the marketplace that provides fact-based perspectives on how to develop and manage a successful card business - despite the significant demand from all those involved in the industry. "Developing and Managing a Successful Payment Cards Business" offers information, analysis, observations, perspectives and advice on developing and managing a card business. There is comprehensive coverage of all areas including card business strategy, product development, customer acquisition and retention strategies, and product marketing techniques. The book also reviews underlying infrastructure components relating to operations and systems including risk management and transaction processing and suggests improvement techniques. There is detailed discussion on portfolio performance and profitability evaluation, as well as new technology developments and emerging payment systems such as chip cards and mobile payments."
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Fraud Prevention Techniques for Credit Card Fraud
Written by David A. Montague and published by Trafford Publishing on July 2006
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"Effective credit card fraud prevention programs can increase sales revenue while decreasing administration costs and fraud losses. Learn the techniques and strategies to feel secure about accepting credit cards."
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Charging Ahead: The Growth and Regulation of Payment Card Markets
Written by Ronald J. Mann and published by Cambridge University Press on September 2006
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"This book is the first comprehensive treatment of credit cards in the global economy. The topic is timely not only because of the attention focused on cards as a contributor to the substantial rise in consumer borrowing, but also because of the role of cards in the recent retrenchment in the U.S. bankruptcy system. Relying on data from the US, the UK, Canada, Australia, and Japan, Charging Ahead includes the first careful statistical analysis of the relation between the rise of credit card use and broader macroeconomic phenomena like consumer borrowing, savings, and bankruptcy. It also provides a broad narrative of how credit cards have come to be used so differently around the world. Finally, it sets out a detailed and coherent program for regulatory intervention grounded in both empirical analysis and the existing theoretical literature."
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The PayPal Wars: Battles With Ebay, the Media, the Mafia, And the Rest of Planet Earth
Written by Eric M. Jackson and published by World Ahead Publishing on November 2006
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"When Peter Thiel and Max Levchin launched an online payment website in 1999, they hoped their service could improve the lives of millions around the globe. But when their start-up, PayPal, survived the dot.com crash only to find itself besieged by unimaginable challenges, that dream threatened to become a nightmare. PayPal's history – as told by former insider Eric Jackson – is an engrossing study of human struggle and perseverance against overwhelming odds. The entrepreneurs that Thiel and Levchin recruited to overhaul world currency markets first had to face some of the greatest trials ever thrown at a Silicon Valley company before they could make internet history.
Business guru Tom Peters, author of "In Search of Excellence," called the hardcover edition of The PayPal Wars "a real page turner" that featured what he called "the best description of business strategy unfolding in a world changing at warp speed." This new paperback edition features updated material and even more insights on the state of internet commerce."
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Maxed Out: Hard Times, Easy Credit and the Era of Predatory Lenders
Written by James D. Scurlock and published by Scribner on March 2007
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"In this shocking and illuminating road trip through an America ravaged by debt, award-winning film director James Scurlock examines our multitrillion-dollar addiction to easy credit in all of its absurdities and contradictions. Maxed Outventures beyond the mind-numbing statistics to expose a financial industry spinning wildly out of control. From the gilded master-planned communities of Northern Las Vegas to the shotgun shacks of the Deep South, the world's largest financial institutions are trolling for customers, hooking the nouveau riche and the poor alike with promises of cheap and easy credit. Maxed Outexposes how Wall Street and Congress spawned the subprime mortgage crisis and reveals how credit card issuers form multimillion-dollar partnerships with universities -- paying them millions for access to their students' personal information, setting kids up for financial ruin before their first job. The industry's final frontier, "debt buying," is a veritable Wild West in which ambitious young men make quick fortunes off the misery and misfortune of others. Hilarious, fascinating, and deeply disturbing,Maxed Outis one man's answer to modern America's most pressing question, 'Why can't we get out of debt?'"
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Credit Scores and Credit Reports: How The System Really Works, What You Can Do (3rd Edition)
Written by Evan Hendricks and published by Privacy Times on December 2007
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"Credit Scores & Credit Reports provides the first thorough examination of the all-important, but little understood, credit scoring and credit reporting systems. The Third Edition of this highly-acclaimed book enables consumers to understand how both of these systems actually work, and what they can do to improve their FICO scores, and to ensure their credit reports are accurate. Importantly, the book also describes how the system sometimes doesn t work, and how hundreds of thousands if not millions of consumers have been frustrated in their efforts to correct errors in their credit reports. Moreover, it explains:
* Link between credit reports and the burgeoning problem of identity theft
*How credit card companies use credit scoring to raise your interest rates
* The role of credit scores in auto and homeowners insurance
*The difference between mortgage rates for consumers with excellent, good, fair, and poor credit scores
*The damages to consumers, and their creditworthiness, stemming from credit report inaccuracy and identity theft Credit reports and debt collection
* The debate over credit scoring and discrimination
* The politics of credit reporting"
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Going Broke: Why Americans Can't Hold On To Their Money
Written by Stuart Vyse and published by Oxford University Press on January 2008
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"Over the last three decades, debt, bankruptcy, and home foreclosures have risen to epidemic levels. To make matters worse, the personal savings rate is at its lowest point since the Great Depression. Why, in the richest nation on earth, can't Americans hold on to our money?
Winner of the prestigious William James Book Award for Believing in Magic and an authority on irrational behavior, Stuart Vyse offers a unique psychological perspective on the financial behavior of the many Americans today who find they cannot make ends meet, illuminating the causes of our wildly self-destructive spending habits. But unlike other authors, he doesn't entirely blame the victim. Bringing together fascinating studies of consumer behavior, he argues that the mountain of debt burying so many of us is the inevitable byproduct of America's turbo-charged economy and, in particular, of social and technological trends that undermine our self-control. Going Broke illuminates everything from the rise of the credit card, to the increase in state lotteries and casino gambling, to the expansion of new shopping opportunities provided by toll-free numbers, home shopping networks, big-box stores, and the Internet, revealing how vast changes in American society over the last 30 years have greatly complicated our relationship with money. Vyse concludes both with personal advice for the individual who wants to achieve greater financial stability and with pointed recommendations for economic and social change that will help promote the financial health of all Americans.
Engagingly written, with startling insights into modern consumerism and with poignant human-interest stories of people facing financial failure, Going Broke offers a provocative new perspective on American economic behavior that is likely to stir controversy and serious debate."
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Payment Systems and Other Financial Transactions: Cases, Materials and Problems (4th Edition)
Written by Ronald J. Mann and published by Aspen Publishers, Inc. on October 2008
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"In Payment Systems, Fourth Edition, luminary commercial law scholar Ronald Mann offers in-depth, forward-thinking coverage that includes traditional topics as well as debit cards, ACH transactions, and Internet payments. Elegantly clear and precise explanations pave the way for well-crafted, hands-on problem exercises that give students practice applying complex concepts in realistic hypothetical scenarios. The modular chapter structure that includes 25 assignments may be easily adapted to a wide range of teaching styles and approaches.
Featured in Payment Systems:
* Extraordinary authorship: Mann is one of the country's leading commercial-law scholars and recently served as the reporter for the amendments to Articles 3 and 4 of the Uniform Commercial Code;
* Unparalleled coverage: including not only traditional coverage of negotiability but also: Checks, Credit Cards, Debit Cards; Electronic Payments such as ACH Transactions and Wire Transfers; Advanced Payments transactions involving letters of credit, documentary drafts, and guaranties; Securities.
* The System Approach that includes detailed practical explanations of how payment systems actually work, and analysis built around those explanations;
* Text and problems that focus on the rules that are applied in practice;
* Problem-based pedagogy realistic problems that cover the major points that should be mastered for each topic;
* Flexible modular organization of chapters and assignments.
New to the Fourth Edition:
* Important new cases such as:
* U.S. Bank N.A. v. HMA, L.C. regarding the interaction among clearinghouse rules, Regulation CC, and the UCC;
* CitiBank v. Mincks, illustrating the limitation of TILA (Truth in Lending Act) to consumer transactions;
* New Century Financial Services v. Dennegar and DBI Architects v. American Express regarding liability for unauthorized use of credit card accounts;
* Winter Storm Shipping v. Thai Petrochemical and Provident Bank v. Regions Bank on the nature of wire transfers;
* New and updated problems;
* Increased coverage of wire transfers;
* Substantially reorganized and updated chapters on credit enhancement and letters of credit, including both commercial and standby letters of credit, to reflect changes from UCP500 to UCP600.
Systematically examining the legal systems that govern payment transactions, Payment Systems, Fourth Edition, is an ideal choice for courses on Payment Systems, Negotiable Instruments, or Commercial Paper."
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The Orange Code: How ING Direct Succeeded by Being a Rebel with a Cause
Written by Arkadi Kuhlmann et al. and published by Wiley on October 2008
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"How championing consumers led to ING Direct's revolutionary rise in the banking industry. In an industry dominated by big banks with little patience for their customers, ING Direct has always strived to be different-a rebel with a cause, if you will-and in doing so, they've become the most successful online banking venture in history. The Orange Code recounts ING Direct's intriguing story, explaining the philosophy of its founder Arkadi Kuhlmann-who believes in the power of individuals to control their financial destiny-and his long-running partnership with Bruce Philp, the branding consultant who helped him make ING Direct a cause to its own people and a household name across North America.
* Discusses the unconventional approach to business strategy, leadership, and management that built ING Direct
* Written by the company's CEO, Arkadi Kuhlmann, the driving force behind this unique company and its approach and Bruce Philp, the branding expert who has worked with some of the world's most well-known and valuable brands
* Reveals how the cause of personal financial empowerment has made everyone a winner in the ING Direct story
The level of success achieved by ING Direct holds some important lessons and offers some much-needed inspiration to a business world that could use a little of both right now."
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Payment Card Industry Data Security Standard Handbook
Written by Timothy M. Virtue and published by Wiley on November 2008
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"Clearly written and easy to use, Payment Card Industry Data Security Standard Handbook is your single source along the journey to compliance with the Payment Card Industry Data Security Standard (PCI DSS), addressing the payment card industry standard that includes requirements for security management, protection of customer account data, policies, procedures, network architecture, software design, and other critical protective measures. This all-inclusive resource facilitates a deeper understanding of how to put compliance into action while maintaining your business objectives."
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