The key to winning the mobile payment acceptance war might have to do with everything but the transaction.

In other words: it’s one thing to be able to accept payment using a mobile device. But what happens when something goes wrong after the transaction is completed “” say, the payment is deemed to have been fraudulent?

Sage’s Greg Hammermaster, president of the firm’s Payments Solutions Division, says this is where firms like his have an opportunity to gain market share. By providing superior support to small and medium-sized businesses, and offering software integration services that connect payments directly to accounting, Hammermaster says Sage can position itself as a better payments partner relative to its competitors.

The key to winning the mobile payment acceptance war might have to do with everything but the transaction.

In other words: it’s one thing to be able to accept payment using a mobile device. But what happens when something goes wrong after the transaction is completed — say, the payment is deemed to have been fraudulent?

Sage’s Greg Hammermaster, president of the firm’s Payments Solutions Division, says this is where firms like his have an opportunity to gain market share. By providing superior support to small and medium-sized businesses, and offering software integration services that connect payments directly to accounting, Hammermaster says Sage can position itself as a better payments partner relative to its competitors.

Listen to Hammermaster’s interview with MPD CEO Karen Webster here.

Greg Hammermaster

Mr. Hammermaster is responsible for executive management of all of the Sage North America payment solutions business, including credit card operations based in Virginia and check operations based in Florida.

Mr. Hammermaster was previously with SunTrust Banks, where he was senior vice president of commercial card and payment services in the Treasury and Payment Solutions Division. His responsibilities have included sales, business development, direction of the vision and execution for commercial card practices, and developing strategic partnerships.

Mr. Hammermaster has also had experience with a number of online businesses and with Visa International, the world’s largest card network, where he worked with banks in the areas of online merchant services, debit, credit, and payment solutions, and he was instrumental in delivering Visa’s first corporate and purchasing card program.