IBM, ING DIRECT Canada Team Up For Enhanced Financial Services

ING Bank of Canada, a subsidiary of Scotiabank, has entered an agreement with IBM to deliver financial services that enhance its customer experience including simplified account access across mobile devices and social media channels, voice recognition and advanced security, The Paypers reported.

“Based on IBM software and services, these solutions support ING DIRECT’s Orange Snapshot initiative, designed to provide its clients greater control to manage theiraccounts within their mobile and social lifestyle,” the site continued. “Orange Snapshot gives mobile consumers a complete view of all their accounts, as well as bill payment and email money transfers, allowing them to sign on from their mobile devices.”

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