Seafood, Canada’s leading importer, distributor and custom processor
of fresh and frozen fish, seafood and live lobsters, has achieved and
sustained remarkable growth in the most efficient way possible, due in
part to the installation of S2K
ERP software from VAI
(Vormittag Associates, Inc.). Recognized as one of Canada’s 50 Best
Managed Companies, Seacore capitalized on its inward and outbound
logistics to make its consumer brand, OceanPrime, widely available
across North America while managing more than 5,000 fresh and frozen
items in inventory.
From its state-of-the-art 75,000 square foot facility in the Toronto
suburb of Vaughan, Ontario, Seacore houses its three distinct divisions
– OceanPrime, Fisherman’s Depot and Seafood Depot – which serve
thousands of consumer, retail and wholesale customers. Its extensive
network of inward and outward logistics allows Seacore to buy seafood
directly from the source – whether it’s trailer trucks picking up
seafood in New England or Florida, flights arriving from the Philippines
and Europe or shipments from Asia and South America. This allows Seacore
to provide a wide variety of fresh, high-quality seafood ranging from
crab legs from Alaska to barrmundi from Australia and salmon from
To keep up with the growing demand for its products, Seacore automated
many of its core business functions, including inventory management,
accounting, route management, order entry, logistics and retail
point-of-sale by installing VAI’s S2K software five years ago. Since
then, Seacore has realized tremendous business benefits from this
Improved Accounts Receivables Management
85% of Seacore’s account receivables are current which is almost
unheard of in the food industry.
Faster Customer Delivery Rates and Reduced Order Picking Time
Seacore has hastened its truck routing process by 50%, ensuring
extremely high levels of prompt customer delivery. Through the S2K
Route Manager, Seacore was able to see all of its orders as
well as the number of orders per route and then make the business
decision on how to set up the deliveries most efficiently. And
through the bulk and Wave picking, Seacore reduced its order
picking time by 40%, which further increased its already
impressive on-time delivery rates.
Streamlined Fish Cutting Process
By automating fish cutting, Seacore took three or four steps out
of the process and made it 80% more efficient than it was
previously. This allowed Seacore to save time and service more
customers, thereby growing its business exponentially.
Up-to-the-Minute Consolidated Financials
Seacore can now view its consolidated financials at the push of
one button – so they can see instantly how retail sales are faring
hour-to-hour or minute-by-minute each day. This is especially
important during busy seasonal periods like the Christmas holidays
when the retail division realizes a 1000% sales increase.
Greater Inventory Accuracy
With three distinct divisions sharing a master inventory, Seacore
wanted to do automatic transfers within each company in real-time.
VAI customized the S2K installation so that if one Seacore
division used an item that was purchased by another company, an
automatic transfer would be made and the inventory
along with the ledger accounts would be auto-adjusted to keep
everything in balance. The S2K installation also introduced BIN
locations to the Seacore warehouse, allowing the Seacore staff to
know the exact location of an item especially when there are
Faster Order Entry
Seacore was able to hasten order entry as well as meet specific
customer requirements. For example, a customer may want only
certain items sold to their locations and their own item numbers
would have to appear on invoices. With S2K, Seacore can not only
create order guides from their past history or from a custom list,
but they can also restrict a customer to only buy those items.
Automatic Real-Time Traceability
Seacore can now do full traceability on where their seafood is
coming from and how it was caught – information which has become
increasingly important to retailers such as Whole Foods as well as
its consumers. With S2K, Seacore can now provide this information
to customers in real-time.
VAI customized the S2K implementation so that Point-of-Sale was
completely integrated in real-time. This allowed Seacore to
instantly see the inventory moving to Seacore’s retail store
division from their warehouse. Seacore was also able to add
seafood industry-specific items to the POS implementation such as
Catch Weights and a wide variety of unit measures that would
normally have to be scanned.
“VAI’s S2K software allowed us to reach phenomenal economies of scale
that could not have been attained by generic ERP software solutions,”
said Sal Battaglia, director of operations, Seacore Seafood. “The S2K
installation dramatically improved nearly every part of our business –
from accounting and logistics to inventory and warehouse management. By
automating many of these key functions, our team can focus on critical
aspects of our business such as sales and customer service. And we feel
confident that we can continue our impressive growth trajectory knowing
that our business is running as smoothly and efficiently as possible.”
On Tuesday, September 25th at 2:00pm ET, VAI will host a
for Food: A Complete Solution for the Food Industry,” that will
examine the unique challenges and requirements of the food industry.
Attendees will learn how S2K Enterprise for Food helps distributors meet
the challenges of today’s economic environment by automating and
integrating business processes across the organization. To register for
the webinar, please visit here.
About VAI (Vormittag Associates, Inc.)
VAI is a leading independent mid-market ERP software developer renowned
for its customized solutions and ability to automate critical business
functions for the distribution, manufacturing, specialty retail and
service sectors. An IBM Premier Business Partner, VAI is the 2012 IBM
Beacon Award Winner for Outstanding Solutions for Midsize Businesses.
VAI continues to innovate with new solutions that leverage analytics,
business intelligence, mobility and cloud technology to help customers
make more informed business decisions in real-time and empower their
mobile workforces. VAI is headquartered in Ronkonkoma, NY with branch
offices in Florida, Illinois and California. For more information, visit www.vai.net,
on Twitter or “like us” on facebook.com/VAISoftware.