News

Retail
Asos Looks to Separate ‘Good Returns’ From ‘Bad Returns’
November 01, 2023

Online fashion retailer Asos is focused on returns as it continues its cost-cutting measures. “While we continue to believe that free returns are a core part of our customer proposition, there are good returns and bad returns,” CEO José Antonio Ramos Calamonte wrote in the...

Retail
Retailers Embrace Rewards as Consumers Seek to Trim Grocery Expenses 
November 01, 2023

Grocery store rewards programs have long been popular for their ability to foster customer loyalty and provide tangible benefits to shoppers. However, these programs also play a pivotal role during times of inflation, benefiting both the grocery store and the consumer.  These programs, frequently providing...

IPO
Waystar Listing In Limbo Amid Unhealthy IPO Market
November 01, 2023

Healthcare payments firm Waystar’s plans to go public are reportedly on hold. The company had planned to begin an investors roadshow in advance of an initial public offering (IPO) this week, but will now wait to do so until December at the earliest, the Wall...

Social Commerce
More Than 40% of Consumers Use Their Social Media Feeds to Find Products
November 01, 2023

In today’s digital age, social media has become a powerful tool for consumers to discover and purchase products. Platforms like TikTok, Instagram, and YouTube have transformed the way people shop, with each channel catering to different consumer interests. The influence of these platforms is evident in...

eCommerce
Software and Payments Give Digital Boost to Premium Spirits Brands
November 01, 2023

As the alcoholic beverage industry looks to catch up to the digital shift, ReserveBar is seizing on the opportunity that eCommerce presents brands with — to connect premium brands more directly with their customers rather than centering the retailer. As Derek Correia, CEO of ReserveBar, noted in an...

Payment Methods
J.P. Morgan: Embedded Finance Visions Should Start With the ‘Why’
November 01, 2023

“If you’re looking toward an embedded finance solution,” Brady Warner, head of embedded finance solutions at J.P. Morgan Commercial Banking, told Karen Webster, “you need to really ground your strategy, and make sure you’ve got a good sense of what you want to achieve and...

eCommerce
AutoNation Launches eCommerce Platform for Auto Parts and Accessories
October 31, 2023

Automotive retailer AutoNation has launched a new eCommerce website that allows customers to purchase auto parts and accessories. The new AutoNationParts.com allows customers to purchase these products conveniently and at competitive prices, and have them delivered to their doorstep, AutoNation said in a Tuesday (Oct. 31) press release. The launch...

Retail
Sur La Table to Offer Same-Day Delivery With Walmart GoLocal
October 31, 2023

Sur La Table, a specialty retailer of cookware, kitchen electrics and bakeware, will roll out same-day delivery for online orders nationwide by mid-November. This service will be enabled by a collaboration with Walmart GoLocal, Walmart’s white-label delivery service platform, Sur La Table said in a...

Loyalty & Rewards
Durbin Sets Sights on Frequent Flyer Rewards and Takes CCCA Battle to the Skies
October 31, 2023

The fight over the Credit Card Competition Act (CCCA) has taken to the skies. This week, Sens. Dick Durbin, D-Ill., and Roger Marshall, R-Kan., who sponsored the re-introduction of the CCCA in June of this year, penned a missive to regulators on Capitol Hill to...