News

Retail
Klarna and Stellar Debut Virtual Shopping Tool for eCommerce Merchants
July 03, 2023

Klarna and retail experience agency Stellar Global have teamed to debut a virtual shopping solution for eCommerce brands. The tool, announced in a news release provided to PYMNTS Monday (July 3), combines Klarna’s online tech integrations with Stellar’s product demonstration teams and studio space to...

Loyalty & Rewards
Chicken Salad Chick CEO Sees Restaurants Put Discounts on the Menu to Win Back Customers
July 03, 2023

Restaurants have raised prices considerably in recent years, and they are finding that to get their customers back, they must increase their discounting efforts, according to Chicken Salad Chick President and CEO Scott Deviney. Deviney, who helms the fast-casual chain, which has more than 225 restaurants across 17...

Retail
H&M, Shein Explore New Retail Model With Third-Party Brands
July 03, 2023

The announcement that H&M and Shein are diversifying their offerings through third-party assistance (brand incorporation or sellers) isn’t unusual because now when a consumer shops on Shein they can find a house appliance to go hand in hand with their summer crop top (It’s not...

Loyalty & Rewards
Banks Try Digital Gift Cards to Turn Everyday Spend Into Loyalty Perk
July 03, 2023

Today’s hostile macroclimate is proving to be historically hungry for consumers’ purchasing power. Record inflation is eating up Americans’ ability to make everyday purchases with little to no worry. Fortunately, an ongoing foundational shift in the very nature of money and payments is helping cash-strapped...

Delivery
New Platforms Test Legacy Carriers’ Ability to Go the Last Mile, Says AxleHire CEO
July 03, 2023

According to Raj Ramanan, who has just taken the reins as CEO of AxleHire, the last mile is the last and best chance for eCommerce firms to make the best impression. At a high level, “consumers hold brands accountable for the delivery experience,” he told...

Digital Banking
Cybersecurity Is Driving Banks to the Cloud
July 03, 2023

Digital banking quickly became standard for consumers nationwide as the pandemic cemented a shift to mobile that had been years in the making. Consumers expect targeted and personalized digital banking experiences rather than one-size-fits-all. Forty-six percent want personalized help from their financial institutions (FIs) in...

Retail
Mytheresa’s Auto Body Shop Pop-Up and the Rise of Differentiated Immersive Experiences
July 02, 2023

In the retail landscape, immersive experiences have become the new standard. However, when it comes to creating these experiences, it’s like the wild Wild West out there, with endless possibilities. As long as customers are buzzing about it and it’s making a significant impact, retailers...

IPO
IPO Market Struggles as It Enters ‘Rebuilding Mode’
July 02, 2023

Initial public offerings (IPOs) might be back, but they’re not all the way back. As The Wall Street Journal (WSJ) reported Sunday (July 2), last week saw a trio of companies — thrift store chain Savers Value Village, reinsurer Fidelis and Kodiak Gas Services — all...

Regulation
Private Equity Firms Could Suffer Under New Merger Rules
July 02, 2023

New U.S. rules governing mergers could hit private equity firms harder than most companies. That’s according to a report Saturday (July 1) by the Financial Times, citing interviews with antitrust experts. These experts argue that proposed changes to the Hart-Scott-Rodino (HSR) form, which companies use to notify...