News

eCommerce
PYMNTS Study: eCommerce Consumers Want Payments Choice and Data Security
June 09, 2023

After a stellar run through the pandemic, eCommerce was humbled as consumers flocked back to physical stores in 2022 and 2023. The wheel is turning again, as new data shows the appetite for eCommerce is back on a strong growth trajectory, and retailers need to...

Delivery
Starbucks Considers Delivery-Only Stores but Restaurant Customers Miss Face-to-Face Service
June 09, 2023

As restaurants look to drive efficiency and boost profit margins, Starbucks is considering opening delivery-only stores to more efficiently meet consumers’ demand for convenience, even as many consumers grow frustrated with the increasingly impersonal restaurant experience. In a Starbucks Q&A for TD Cowen’s Future of...

Retail
Walmart to Add 80 HIV-Specialty Pharmacies by End of 2023
June 09, 2023

Walmart plans to make a tenfold increase in the number of HIV-specialty pharmacies it offers. The retailer launched about half a dozen of these facilities in 2021 and now plans to build the total up to 80 by the end of 2023, CNBC reported Friday...

Retail
GameStop’s Rollercoaster Journey: From Memes to Management Shake-Up 
June 09, 2023

Over the years, GameStop, once a haven for video game enthusiasts within shopping malls, has experienced a tumultuous journey filled with highs and lows.  GameStop’s story began in 1984 when it was established as Babbage’s, a small software retailer. Over time, the company expanded its...

Retail
Are Sustainable Practices a Money Suck or Are They Creating Positive Retail Impact? 
June 09, 2023

In recent years, sustainability has become a hot topic across various industries, including the retail sector. Companies are increasingly under pressure to adopt environmentally friendly practices and reduce their carbon footprint. However, the question remains: Are sustainable practices a drain on finances or do they...

Retail
Nike Renewing Relationships With Retailers in Shift From D2C Focus
June 09, 2023

Nike products will again be available at Designer Shoe Warehouse. The brand had stopped selling its products to the retailer as it focused on its own direct-to-consumer (D2C) efforts, but Designer Brands CEO Doug Howe announced during a Thursday (June 8) earnings call that the...

Retail
Amazon Continues to Own eCommerce as Walmart Finds Digital Footing
June 09, 2023

When it comes to the share of online retail spend, there’s only one champion. Per the retailers’ recent earnings, Amazon far outpaces Walmart in eCommerce sales. PYMNTS’ proprietary research, created by combining data gathered from Amazon and Walmart earnings reports and U.S. Census Bureau numbers,...

Payment Methods
Account-to-Account Payments Have a Branding Problem
June 09, 2023

Business has a way of creating an alphabet soup of abbreviations and marketing names for financial products, and that’s certainly the case with account-to-account, or A2A, transfers. It’s helpful to simplify, especially when new uses are found for legacy payment methods that are in wide...

Security & Fraud
60 Years on, Banks Say it’s Time to Leave Passwords and Embrace Biometrics
June 09, 2023

Companies have had to ensure the validity of customers interacting with them — while also providing a frictionless experience — since the very dawn of commerce. Entersekt CPO Pradheep Sampath and Susan Koski, CISO at PNC, told PYMNTS that goal’s been made even harder with...