News

Artificial Intelligence
Generative AI Co-Pilots Help Banks Beat Back $4 Trillion in Financial Crime
May 17, 2023

Today’s online world offers more vulnerabilities to exploit, and criminals have taken notice. “The total value of money laundering globally per annum is about $4 trillion,” Mike Foster, president and CEO of SymphonyAI NetReveal, told PYMNTS CEO Karen Webster. “That’s about 4% of global GDP,” he emphasized....

Banking
Community Banks May Find GPT More Friend Than Foe
May 17, 2023

The downfalls of Silicon Valley Bank, Signature Bank and First Republic have changed the conversations smaller financial institutions are having with their clients. Doug Brown, president of NCR, told Karen Webster that bankers are grappling with “customer angst about topics they don’t normally inquire about.” Among the most pressing topics is deposit insurance,...

Banking
Senators Skewer Failed Bank Execs for ‘Stupid Bets,’ Selfish Management
May 16, 2023

The failures of Silicon Valley Bank (SVB) and Signature Bank were unlike any in history. U.S. lawmakers are hoping to get to the bottom of just why they were, and how the catastrophes could have been prevented. Executives from the collapsed lenders were in the...

eCommerce
Study Finds Payment Choice More Important Than 33 Other Features When Choosing a Merchant
May 16, 2023

More than 80% of consumers use digital features as part of their shopping experiences, online and in-store. These “digital enthusiasts” and “digital mainstream” shoppers are younger and more affluent than most, making up 92% of the country’s millennials and 88% of the country’s high-income consumers....

B2B Payments
ServiceNow Launches Digital Workflows for Finance and Supply Chain
May 16, 2023

ServiceNow has launched new artificial intelligence (AI)-powered workflows for finance, supply chain and procurement leaders. The new Finance and Supply Chain Workflows product joins the range of digital workflows the company offers for business-critical processes and meets the needs of chief financial officers (CFOs), procurement...

Faster Payments
ACI Worldwide Teams With Corporate One for FedNow Launch
May 16, 2023

ACI Worldwide says it is among the first payments firms certified for the U.S. Federal Reserve’s FedNow instant payments service, due to launch in July. ACI worked with the Fed to identify Corporate One Federal Credit Union as its initial partner to integrate instant payments...

Artificial Intelligence
Washington Races to Develop and Implement Effective AI Policy
May 16, 2023

Generative artificial intelligence (AI) has captured both the public imagination and lawmakers’ attention. Sam Altman, co-founder and CEO of OpenAI, the bleeding-edge company behind the buzzy ChatGPT, is making his first appearance on Capitol Hill Tuesday (May 16) to speak before the Congressional Subcommittee on Privacy, Technology...

Retail
Selfridges Launches Pop-up Shop Devoted to Pre-Owned Clothing and Accessories
May 16, 2023

Selfridges has launched a pop-up shop at which consumers can resell or restore pre-owned clothing and accessories. The United Kingdom-based luxury department store chain is offering The Stock Market at The Corner Shop for a month, hosting it at the firm’s permanent pop-up space at its flagship location...

Retail
Elizabeth Arden Launches Shoppable Virtual Store to Reach New Generation
May 16, 2023

Elizbeth Arden has launched a virtual store that enables browsing, gameplaying and shopping. The Revlon-owned beauty brand created the metaverse shopping experience in partnership with experiential eCommerce platform Obsess and launched it Tuesday (May 16), Elizabeth Arden said in a Wednesday press release. “We are truly operating as an omnichannel business to evolve...