Smart devices pervade almost every area of society, making tasks easier and giving businesses access to useful information. Wearables have naturally taken the latter to the next level. From Fitbit to heart monitors and more, there are a myriad of wearable devices that exist to provide an enhanced experience to the consumer and benefit companies looking to provide a more tailored customer service option.
One company looking to increase productivity through wearables is New York-based Simplifeye. The goal of Simplifeye is to help decrease inefficiencies and increase productivity in the doctor’s office. Due to more traditional file storage cabinets, doctors often spend too much time walking the floors to retrieve patient information. Simplifeye works with wearables to provide the latest patient information to doctors, medical assistants, dentists and hygienists.
Initially, the app started with Apple Watch, but it has now also developed a web-based dashboard for those who have yet to buy a wearable device but want to stay connected to the team. To help in this endeavor, Simplifeye received $3 million in funding in late 2015.
This opens up a question: how far will the application go in terms of industry? While this app is beginning in the medical field, it could also be used for professions like the police department, where officers need to quickly look up a license plate, or by retail managers during quarterly sales meetings who need financial details.
Through the development of an app like this, it’s likely competitors will spring up to accelerate instant access to information in customer service-oriented fields.
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