Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. When the pandemic hit, banks of all sizes were already on a trajectory toward modernization and their own respective digital transformations, she said. Those initiatives...
The financial services landscape is an inherently customer-centric one. Within it, the winds of change around customer behavior and expectations about their banking relationships and financial journeys have been blowing stronger than ever. “Consumers have come to expect a lot of capabilities in the palm...
Eric Foust, VP of Banking Partnerships, North America at Trustly, said that in the wake of the pandemic, consumers are looking toward banks to deliver the same ease of use and personalization that’s been a hallmark of eCommerce. The great digital shift, he said, has been...
Jim McCarthy, CEO of Thredd, said in a recent interview that banks have to break down their walled gardens to give customers what they truly want. “Most of the world has become digital first,” he said of financial services firms in general. “And the front...
Regions Bank is launching education programs to coincide with Financial Literacy Month in April. The effort, announced in a Monday (March 25) press release, will include online seminars, events at branches and chances for consumers to get free personalized advice for creating and monitoring financial goals through the Regions...
Peoples Financial Services Corp. and FNCB Bancorp have received shareholder approval for their previously announced plans to merge. This approval was given Friday (March 22) at special meetings of the companies’ respective shareholders, Peoples and FNCB said in a Friday press release. The closing of the proposed...
Michael Hsu, acting comptroller of the currency at the Office of the Comptroller of the Currency (OCC), recently voiced support for a new proposal by Federal Deposit Insurance Corp. (FDIC) to apply additional scrutiny when reviewing bank mergers that will result in combined assets that exceed $100 billion. Hsu on Thursday...
The Federal Deposit Insurance Corp. (FDIC) is seeking public comment on a proposal that would “update, strengthen and clarify” its approach to evaluating bank mergers. The FDIC board of directors voted Thursday (March 21) to approve a Federal Register notice seeking comment on proposed revisions to the...
Dave Scola, CEO, U.S. at Form3, said the transformation of banking and financial services is demanding collaboration between traditional banks and digital upstarts. The most notable, and long lasting, changes in consumer behavior have been spurred by the pandemic: The shift to contactless payments, and the...
