CFPB

CFPB
CFPB Proposes Banning NSF Fees on Declined Real-Time Payments
January 24, 2024

The Consumer Financial Protection Bureau proposed a new rule to prevent banks and other financial institutions from charging non-sufficient funds fees on transactions declined in real time. Under the proposed rule, financial institutions would be prohibited from charging NSF fees on transactions such as declined...

CFPB
CFPB Sues Strategic Financial Solutions Over Alleged Fee Collection
January 19, 2024

The Consumer Financial Protection Bureau (CFPB) announced Friday (Jan. 19) that it has launched a lawsuit against Strategic Financial Solutions (SFS), charging it with running an illegal debt-relief business.  SFS markets itself as a provider of debt-relief services and uses shell companies and facade law firms...

CFPB
CFPB Says Student Loan Servicers May Be Violating Consumer Protection Laws
January 05, 2024

Borrowers are facing challenges as they resume federal student loan payments after a pause that began during the pandemic. They are encountering long hold times when they try to reach student loan servicers, delays in application processing times for income-driven repayment plans, and inaccurate billing...

CFPB
CFPB Data Rules Don’t Go Far Enough, TCH and BPI Say
January 02, 2024

Two financial industry groups say proposed consumer financial data rules don’t go far enough. The Clearing House Association and the Bank Policy Institute submitted recommendations to the Consumer Financial Protection Bureau (CFPB) on Friday in response to a proposed rule governing how banks, data aggregators and...

CFPB
CFPB Faces Crucial Supreme Court Decision on Funding in 2024
December 27, 2023

The Consumer Financial Protection Bureau (CFPB) is reportedly set to face a crucial year in 2024 as the Supreme Court’s decisions loom over its plans to reshape the banking industry’s handling of customer data and fees. The CFPB, under the leadership of Director Rohit Chopra,...

CFPB
CFPB: US Bank Illegally Blocked Workers From Unemployment Benefits
December 19, 2023

America’s consumer watchdog said U.S. Bank wrongly kept workers from unemployment benefits during the pandemic. As such, the Consumer Financial Protection Bureau ordered the bank to pay nearly $21 million, the agency said in a Tuesday (Dec. 19) press release. The CFPB said the order...

CFPB
CFPB: Student Banking Products Have Unusually High Fees
December 19, 2023

American college students’ first bank accounts might end up being their worst bank accounts. A recent report by the Consumer Financial Protection Bureau (CFPB) finds that many college-sponsored credit cards and deposit accounts have higher fees and worse terms and conditions than comparable products. “Many students get their first...

CFPB
CFPB Finds Atlantic Union Bank Misled Customers About Fees
December 07, 2023

The Consumer Financial Protection Bureau (CFPB) has ordered Atlantic Union Bank to pay $6.2 million, saying the bank misled customers and improperly enrolled them into paying overdraft fees. The $6.2 million in payments includes refunding at least $5 million to consumers and paying a $1.2...

CFPB
CFPB Handles 20,000 Consumer Complaints Per Week
November 30, 2023

The Consumer Financial Protection Bureau (CFPB) sends 20,000 complaints to companies for responses every week. “I am proud of the CFPB’s work in getting consumers the resolutions they deserve, often through referrals from local organizations, Congressional offices and many others,” CFPB Director Rohit Chopra said...