BOPIS

As Delivery Fees Pick Up, Primark, Joann Enhance BOPIS Offering 
As Delivery Fees Pick Up, Primark, Joann Enhance BOPIS Offering 
September 12, 2023  |  Retail

Today, consumers crave the ability to maximize their precious free moments, and convenience in shopping is the key to achieving this. Not only does convenience...

READ MORE >
Walmart: Weekly Active Digital Users Grow 20%
Walmart: Weekly Active Digital Users Grow 20%
August 17, 2023  |  Earnings

Walmart’s second quarter fiscal year 2024 results show a continued trend in strong spending on groceries — and a widening embrace of digital channels by...

READ MORE >
Consumers Pivot to Online Pickup as Delivery Fees Rise
Consumers Pivot to Online Pickup as Delivery Fees Rise
August 16, 2023  |  Retail

At the end of the day, consumers love conveniences that can make their lives incrementally easier, whether it’s the control and speed of self-checkout or...

READ MORE >
BOPIS and Wearables Now Permanent Part of Consumer Everyday Routine
BOPIS and Wearables Now Permanent Part of Consumer Everyday Routine
June 29, 2023  |  Consumer Insights

Although the emergency has been officially over since May, these habits persist.  Before the pandemic hit and lockdowns swept the globe, certain consumer preferences that...

READ MORE >
UK Retailers Ride eCommerce Delivery Wave With Faster, Eco-Conscious Commitments
UK Retailers Ride eCommerce Delivery Wave With Faster, Eco-Conscious Commitments
May 29, 2023  |  Delivery

British eCommerce shoppers still show a much stronger preference for at-home delivery, as local demand for curbside and in-store pickup options — or “click and...

READ MORE >
Walmart and Target Earnings Offer Up a Tale of Two eCommerce Platforms 
Walmart and Target Earnings Offer Up a Tale of Two eCommerce Platforms 
May 19, 2023  |  Retail

At first glance, the numbers are startling in their contrast. In their latest earnings reports, Walmart posted comparable eCommerce sales gains of 27% in its most...

READ MORE >
Delivery Versus Pickup Preference Comes Down to Money
Delivery Versus Pickup Preference Comes Down to Money
May 09, 2023  |  Delivery

Consumers face the choice between the effort to pick up and paying for bring-it-to-me convenience when buying goods. PYMNTS researched three categories — retail, restaurant...

READ MORE >
Omnichannel Offerings Boost In-Store Visits by Beauty and Wellness Shoppers
Omnichannel Offerings Boost In-Store Visits by Beauty and Wellness Shoppers
March 13, 2023  |  Retail

Omnichannel shoppers in the beauty and wellness space are volume shoppers. So said Ulta Beauty CEO Dave Kimbell when explaining the record sales of $10 billion the...

READ MORE >
JPMorgan Payments Says Invisible Payments Define Instant Checkout’s Future
JPMorgan Payments Says Invisible Payments Define Instant Checkout’s Future
March 13, 2023  |  Payment Methods

Instant checkout has been a long time coming. Go back a few decades, and Amazon had a patent in the 1990s on one-click checkout. The...

READ MORE >