customer engagement

Restaurant Brands Tap Data Insights to Drive Engagement, Loyalty and Sales
Restaurant Brands Tap Data Insights to Drive Engagement, Loyalty and Sales
March 27, 2024  |  Restaurant innovation

From enhancing customer experiences to optimizing operations, embracing digital transformation is no longer just an option but an imperative for success in today’s competitive landscape. ...

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Digital Onboarding Raises $58 Million to Help Banks Engage Customers
Digital Onboarding Raises $58 Million to Help Banks Engage Customers
January 18, 2024  |  Digital Onboarding

Digital Onboarding has secured a $58 million growth investment from equity firm Volition Capital to expand its digital engagement platform for banks and credit unions. This investment...

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Agora Launches Livestream Shopping Technology
Agora Launches Livestream Shopping Technology
October 26, 2023  |  Retail

Agora, a platform for real-time engagement application programming interfaces (APIs), has announced the wide availability of its technology to power livestream shopping experiences. The company’s...

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More Than Half of Co-Branded Card Holders Want Better Offers
More Than Half of Co-Branded Card Holders Want Better Offers
October 25, 2023  |  Loyalty & Rewards

Customer engagement is key to staying ahead of the pack in a highly competitive market, so numerous merchants and brands offer loyalty and rewards programs,...

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Why LensCrafters Prefers Roblox for Consumer Education Over Marketing
Why LensCrafters Prefers Roblox for Consumer Education Over Marketing
October 23, 2023  |  Retail

Today consumers are bombarded with advertisements and product promotions, and brands find it challenging to engage with their audience and build lasting relationships.  Retailers are...

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Home Trust Offers Mortgage Clients Digital Banking Via Platform
Home Trust Offers Mortgage Clients Digital Banking Via Platform
September 05, 2023  |  Real Estate

FinTech firm ebankIT, in collaboration with Home Trust, launched a digital platform to offer seamless and integrated user experiences to Home Trust’s mortgage clients, according...

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The Four Growth Missions at the Heart of Treasury Transformation
The Four Growth Missions at the Heart of Treasury Transformation
November 01, 2022  |  B2B Payments

From back office automation to company transformation. Amit Agarwal and Debopama Sen, global co-heads of payments, Citi Treasury and Trade Solutions, told Karen Webster that...

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Restaurants Drive Loyalty Program Engagement by Putting Customers in Control
Restaurants Drive Loyalty Program Engagement by Putting Customers in Control
September 02, 2022  |  Loyalty & Rewards

As restaurant brands look to boost consumers’ engagement, some are finding that the way to keep customers coming back is by putting them in charge...

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Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
June 14, 2022  |  Restaurant innovation

In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.

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