Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and...
In the last 30 years, Europe — defined here as the EU plus the U.K., Norway and Switzerland — has created few leading digital businesses...
There are 69 million consumers in the U.S. who are between the ages of 12 and 27. They are described as the first digitally-native generation...
Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their...
Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital...
Click-and-Mortar™ experiences — where consumers use convenient digital features alongside in-store shopping — are changing retail in the United States. Consumers are beginning to adopt...
Online and in-store shopping need not be separate, according to the consumer experience transforming the retail landscape: Click-and-Mortar™ shopping. Shoppers with a Click-and-Mortar™ approach use...
Embedded payments can open the door to monetizing new revenue streams, deepening customer engagement and growing new lines of business. However, retail marketplaces, payment facilitators...
Consumers’ appetites for an all-in-one app are growing, with nearly 4 in 10 European consumers craving a single app to manage their everyday digital activities....