i2C

i2c President Says Banks Have Reset Their Go-to-Market Strategies
i2c President Says Banks Have Reset Their Go-to-Market Strategies
March 29, 2024  |  Banking

Jacqueline White, president of i2c, told PYMNTS in an interview that financial services have undergone a seismic shift in recent years. When the pandemic hit, banks...

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Gen Z Card Users Are Dissatisfied With Rewards Programs
Gen Z Card Users Are Dissatisfied With Rewards Programs
March 25, 2024  |  Loyalty & Rewards

Generation Z consumers, those often digitally savvy 18- to 25-year-olds, have emerged as an important target market for financial institutions (FIs) seeking to expand their...

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Gen Z Proves Hardest for BNPL Providers to Please
Gen Z Proves Hardest for BNPL Providers to Please
March 21, 2024  |  BNPL

While the vast majority of consumers are highly satisfied with their buy now, pay later (BNPL) experiences, PYMNTS Intelligence research finds that many Gen Z...

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Behind Company Walls: Protecting Against the Evolving Insider Fraud Threat
Behind Company Walls: Protecting Against the Evolving Insider Fraud Threat
February 07, 2024  |  Fraud Prevention

One of the biggest fraud threats facing enterprises is also one of the oldest. And it, unlike the rise of artificial intelligence (AI)-driven attacks, comes...

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1 in 4 Millennial Shoppers Trades Down When BNPL Is Unavailable
1 in 4 Millennial Shoppers Trades Down When BNPL Is Unavailable
February 06, 2024  |  Buy Now Pay Later

Many buy now, pay later (BNPL) users alter their purchasing when the payment method is not available, with PYMNTS Intelligence research revealing that millennials are...

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Boomers Prefer Email, Gen Zs Opt for Apps as Top Choice for Reward Delivery
Boomers Prefer Email, Gen Zs Opt for Apps as Top Choice for Reward Delivery
January 31, 2024  |  Credit Cards

Adapting to the evolving preferences of the increasingly influential young consumer demographic has ushered in a transformative era for financial institutions (FIs), challenging the conventional...

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Gen Z Wants Credit Card Rewards, Just Not the Ones Banks Offer
Gen Z Wants Credit Card Rewards, Just Not the Ones Banks Offer
January 31, 2024  |  Credit Cards

Generation Z has emerged as a pivotal demographic for financial institutions (FIs), even as they challenge traditional loyalty strategies. The generation, whose adult members are...

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i2c and TBOM Partner to Help FinTechs Create Digital Banking Products
i2c and TBOM Partner to Help FinTechs Create Digital Banking Products
January 25, 2024  |  Digital Banking

i2c and The Bank of Missouri (TBOM) have partnered to help FinTechs accelerate their launch of digital banking products. With this five-year partnership, TBOM, a community bank with...

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Understanding Artificial Intelligence: How AI Complements Humans, Not Replaces Them
Understanding Artificial Intelligence: How AI Complements Humans, Not Replaces Them
January 11, 2024  |  Opinion

PYMNTS asked industry executives across the payments and digital commerce landscape to give us their take on the pivotal shifts, technological advancements and strategies that...

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