restaurant delivery

DoorDash Grows Its Retail Presence by Hundreds of Thousands in Three Years
DoorDash Grows Its Retail Presence by Hundreds of Thousands in Three Years
February 15, 2024  |  Earnings

As DoorDash looks to grow from a restaurant delivery platform to something more like a super app, the aggregator is expanding its retail offerings by orders...

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DoorDash-Staples Deal Highlights Potential of Non-Food Vertical to Drive Fast-Delivery Revenue
DoorDash-Staples Deal Highlights Potential of Non-Food Vertical to Drive Fast-Delivery Revenue
August 07, 2023  |  Delivery

It’s been a tough year for the competitive ultrafast grocery delivery market, with more and more high-profile exits, mass layoffs and consolidation moves emerging as...

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DoorDash Reportedly Testing AI Chatbot in Some Markets
DoorDash Reportedly Testing AI Chatbot in Some Markets
July 27, 2023  |  artificial intelligence

DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. The restaurant aggregator’s...

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Grubhub Orders Fall by the Millions as Diners Cut Back
Grubhub Orders Fall by the Millions as Diners Cut Back
July 26, 2023  |  Earnings

Grubhub is seeing its orders plummet as rising restaurant prices prompt diners to seek less expensive food options. In its latest earnings report released on Wednesday...

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NYC Raises Food Delivery Driver Minimum Wage in Ongoing Aggregator Tug-O’-War 
NYC Raises Food Delivery Driver Minimum Wage in Ongoing Aggregator Tug-O’-War 
June 13, 2023  |  News

As aggregators, consumers, gig drivers and restaurants alike struggle to make the economics of on-demand food delivery work out in their favor, New York City...

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Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
May 02, 2023  |  Delivery

As restaurant aggregators push back on inflation-related trade-down, discounts are key to maintaining frequency. Uber Eats, for its part, is making a play for affordability...

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High-Income Consumers Increase Aggregator Usage While Others Hold Steady
High-Income Consumers Increase Aggregator Usage While Others Hold Steady
April 24, 2023  |  Aggregators

High earners may be ordering restaurant delivery more often, but others are remaining relatively constant. By the Numbers Data from PYMNTS’ new exclusive report “Connected...

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Deliveroo’s Orders Drop by 7 Million as Consumers Cut Back
Deliveroo’s Orders Drop by 7 Million as Consumers Cut Back
April 20, 2023  |  Earnings

With rising price pressures worldwide, aggregators are seeing consumers cut back. United Kingdom-based food delivery aggregator Deliveroo shared in its first quarter financial report Thursday (April 20) that orders...

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Delivery Makes up Small but Growing Share of Restaurant Orders 
Delivery Makes up Small but Growing Share of Restaurant Orders 
March 28, 2023  |  Delivery

Restaurant delivery economics may be tricky, but with rising demand, the channel isn’t going anywhere. The Context Delivery sales continue to rise. Last month, the...

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