shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.
‘Barbie’ Came up Short at the Oscars, but the Brand Can Outperform in 2024
‘Barbie’ Came up Short at the Oscars, but the Brand Can Outperform in 2024
March 12, 2024  |  Retail

Even though Hollywood’s incarnation of Barbie took home just one Academy Award this week, the famous figurine is well positioned for another year of solid sales. As PYMNTS...

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Retailers Grapple With Mounting Pressures as Middle Class Takes a Hit
Retailers Grapple With Mounting Pressures as Middle Class Takes a Hit
March 08, 2024  |  Retail

As ongoing economic pressures shrink the middle class, retailers are being challenged to either cut prices and step up their deals and discounts or make...

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New Research: Card-Linked Offers Reaching Top Earners and Gen Z
New Research: Card-Linked Offers Reaching Top Earners and Gen Z
March 05, 2024  |  Merchant Innovation

The end of 2023 provided little reprieve from rising prices, even as the impending holidays encouraged consumers to manage spending. The need to save made...

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Gen Z and Millennials Want AI-Enabled Shopping Experiences
Gen Z and Millennials Want AI-Enabled Shopping Experiences
March 04, 2024  |  Artificial Intelligence

Many consumers may still be hesitant about the future of artificial intelligence (AI) in commerce, but PYMNTS Intelligence research has found that young consumers are...

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Real-Time Insights Give Brands New Eyes on Inventory in Stores
Real-Time Insights Give Brands New Eyes on Inventory in Stores
March 01, 2024  |  Retail

Brands invest significant resources in merchandising, often relying on third-party interventions to ensure proper stocking and presentation of products in stores.  To accomplish this, brand...

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Consumers Want Personalized Promotions; Just Half Receive Relevant Ones
Consumers Want Personalized Promotions; Just Half Receive Relevant Ones
March 01, 2024  |  Consumer Insights

Everyone likes a customized gift, right?  Yes, but only if it’s the right gift. A recent study from PYMNTS Intelligence confirms personalized offers from merchants can...

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Lack of Payments Choice Risks Higher Cart Abandonment on Online Brand Sites
Lack of Payments Choice Risks Higher Cart Abandonment on Online Brand Sites
February 29, 2024  |  eCommerce

Cart abandonment, a key element of increasing online conversion, poses a significant challenge for online marketplaces, retailer and brand sites. This issue is increasingly worrisome...

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Data Shows January US Sales Sink but BNPL Can Boost Consumer Demand
Data Shows January US Sales Sink but BNPL Can Boost Consumer Demand
February 22, 2024  |  Personal Finance

According to the U.S. Commerce Department, retail sales dropped in January by a seasonally adjusted 0.8%.  Conventional wisdom suggests a post-holiday season decline in sales would...

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Zilch Unveils BNPL Plan for ‘Significant Purchases’
Zilch Unveils BNPL Plan for ‘Significant Purchases’
February 22, 2024  |  BNPL

British buy now, pay later (BNPL) firm Zilch has launched a new credit payment product. The company says its “Pay over 3 months” product, announced Thursday...

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