The proliferation of voice-activated technology, from virtual shopping assistants to speech recognition in smartphones and smart homes, is reshaping how consumers interact with devices. Advancements in this field...
Symphony, a markets infrastructure and technology platform, has partnered with Google Cloud to enhance voice analytics capabilities in the financial services industry. The firm will leverage Google...
Google’s Assistant is getting an AI-powered upgrade that will cost some workers their jobs. That’s according to a report Tuesday (Aug. 1) by CNBC, citing an internal email...
Seeing eventual limitations to simply giving Alexa commands — “Alexa, buy milk,” “Alexa, turn the AC down,” — Amazon’s engineers believe the voice recognition AI needs...
In 2016 and 2017, chatbots were seen as one of the most important additions to the digital ecosystem, with some experts predicting that they would...
Efficiency and safety are always important to commercial fleet operators, but increasingly busy schedules triggered by supply chain challenges and a shortage of drivers have...
As eCommerce continues to accelerate and communication becomes increasingly digital, some retail industry experts expect consumers and brands to begin texting and messaging with each...
Voice assistants in cars are becoming more like co-drivers, said Christophe Couvreur, vice president, product at Cerence. They’re not only responding to commands, but are...
In the aftermath of Amazon’s annual fall preview of its new hardware and voice-activated capabilities, the online retailer’s Alexa platform is set to become the...