Meet the Payments Seer – Capgemini Innovator Clues FIs into Future Trends

What's Next In Payments®
11:47 AM EST December 6th, 2011

NameRahul Kapur

Title: Principal, Banking and Payments

CompanyCapgemini Financial Services

What I’m working on now… Assisting banks to get a handle on payment innovation: what does it mean, how do I position myself to capitalize on what’s next, and how do I maximize the value

My crowning achievement is… Seeing the future trends in Payments, (multichannel enablement, location based marketing, non-bank networks, etc) I would speak about in the early 2000s come to fruition in the timeframes that many people thought were too aggressive

Education… MBA, Darden Graduate School of Business Administration; BS, Carnegie Mellon University

When I’m not working, I like to… Sing, read, and laugh with my 6-month-old daughter, Follow the NFL (specifically the Pittsburgh Steelers), play golf (with a mobile GPS, of course), and adopt and test new consumer technology

My favorite payment factor is… Consumer personalization tied to payment form factors and channels – leading to real-time loyalty redemption/rewards as a currency

I think the next big thing in payments is… The proliferation of traditional retails being the “brand” behind payments, with banks providing the machinery

Cash is… Worth 20% less than equivalent non-cash, due to the intrinsic value of non-cash transactions (reward, risk protection, ancillary services, etc.)

Checks are…Still a generation away from completely dying

NFC is/will… Have impacts far beyond the mobile payments space. NFC will be the new secure way to conduct many of your daily activities. Health monitoring and tests, security, daily activities such as uses of appliances, etc. – all will be NFC enabled over the next decade. The advances of mobile payments using NFC will continue to drive their applications in other mainstream applications.

EMV is/will…  Be finally adopted universally; when it does, it will make innovation a step-function – creating a major leap in the innovation game

P2P is/will… Move to full global interoperability by 2014, with security initiatives driving rapid expansion across new channels over the next 2-3 years

My mentor is/ I’ve learned from my mentor… Too many to name, but the common theme is never to remain status quo – you’re either getting better or getting worse, in life and in business!

Bio: Rahul Kapur is a Principal leading Capgemini’s North American Payments consulting solutions.  Rahul has over 20-plus years of consulting experience, with a deep focus in the retail banking, payments, and customer strategy in the financial services sector.  His experience includes helping many US, Canadian, Latin American, and European financial institutions with product and channel strategy and innovation. Read More

Related Content


1 Million Acts of Payments Innovation: Capgemini on the Intersection of Developed and Developing Markets

World Payments Report 2010: Payments Volumes Resilient in the Crisis

Changing the Game in Cards

Rewards in Real-Time, Mobile is Making Its Move

Also by This Author
What's Hot
Mobile Commerce
Instagram Turns Ads Interactive
Can Intuit’s Safeguards Prevent Tax Refund Fraud?
Germany Tops US, UK in Global Retail Market
Amazon Open For Business On Alibaba’s Tmall
View All Articles ››
You May Also Like
Company Spotlight
Different mPOS Strokes for Different mPOS Folks
Digital River Offers A Sneak Peak At Mobile eCommerce Trends
Mobile Commerce
Trustwave Buys Cenzic To Beef Up App Testing Capability
B2B Payments
B2B Payments Investment Tracker, February 27 – March 6
B2B Payments
Alibaba Gives Procurement Officials Piece of Mind
B2B Payments
Why B2B Should Quit Ignoring The Benefits of E-Invoicing
B2B Payments
Obama Budget Proposal Reveals Healthier SME Loan Program
View All Articles ››