Retailers Will Spend (A Lot) More On Mobile Marketing

What's Next In Payments®
3:46 PM EDT January 24th, 2013

With mobile shopping showing that it’s not just talk, retailers will be spending increasingly more on mobile marketing. A new report from Juniper Research has found that annual spend by retailers on mobile marketing will reach $55bn, almost double the $28bn level expected this year.

The report – Retail mCommerce: Mobile & Tablet Marketing, Advertising & Coupon Strategies 2013-2017- found that the development of a mass tablet market had created new opportunities for brands seeking to enhance engagement with consumers. With eCommerce migrating to mobile, adspend on both tablets and smartphones is continuing to grow strongly as retailers (notably in North America and Western Europe) move their spendin to digital in general, and mobile in particular.

Similarly, the report observed that mobiles were driving retail spending through coupons, with couponing apps becoming an increasingly popular mechanism of distribution and coupon storage. Furthermore, it highlighted the increasing trend towards the development of additional distribution channels – such as AR (augmented reality) and NFC (near field communications) – as mobile becomes increasingly integrated into in-store retail strategies.

However, the report cautioned that while retailer engagement with mobile channels had increased dramatically, many had still not optimized their sites for mobile browsing, registration or payment. According to report author Dr Windsor Holden, “If retailers truly want to maximize the mobile monetization opportunity, then optimization is critical. If you are using mobile advertising for consumer acquisition, you need to push users to a site with which they can comfortably interact; retailers that fail to respond to consumer demand will fall behind.”

To find out more, click here to read the report in full.

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