Survey: Majority Of U.K. Bank Customers Want Mobile

A new survey shows that a majority of U.K. bank customers prefer an online or mobile platform over other banking service types.

Finextra reported on Jan. 10 that 64 percent of respondents to a YouGov survey said they would rather use an online or mobile banking channel, as opposed to visiting a branch or calling one for assistance.

Younger participants leaned more heavily toward digital channels while older respondents opted for traditional methods.

To learn more about the results of the YouGuv survey, read the full story by clicking here.

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