MONTHLY TRACKER – JANUARY 2017 EDITION
The X-Border monthly tracker is the framework for evaluating players in the cross-border payments landscape and the quarterly index tests the readiness of the companies to serve a global audience.
INSIDE THE JANUARY TRACKER
Profiles of more than 130 influential x-border players.
An interview with Align Commerce CEO Marwan Forzley and chief revenue and marketing officer Frederick Crosby about how SMBs can leverage blockchain-powered payment rail technology to tap into the global marketplace
The latest developments throughout the world of x-border payments, including how companies are reaching into new overseas markets.
QUARTERLY INDEX – Q4 2016 EDITION
This quarter, the PYMNTS X-Border Optimization Index™ tracks the journey of 192 merchants who are vying for their share of the global eCommerce windfall.
We take the pulse on how merchants are improving on attributes conducive to international eCommerce in countries that include Canada, China, France, Germany, Italy, Japan, Mexico, Spain and the United States. The verdict: The U.S. is still ahead of the rest, but not by much.
KEY FINDINGS INCLUDE:
Spain is the new rising x-border star. Spanish merchants improved their checkout process by cutting down the total number of clicks and pages involved. The average shopping time went down from 3 minutes in Q3 2016 to to 2.8 minutes this past quarter.
Chinese merchants are leading the pack when it comes to offering products and services in different languages. An average of 63 percent of Chinese merchants offered six or more languages. By comparison, U.S. and U.K. lagged far behind.
Free shipping gained in popularity among sellers. In Q3 2015, 47 percent of the merchants offered free shipping. Now 58 percent do.