X-Border Payments Optimization

MONTHLY TRACKER – march 2017 EDITION

The X-Border monthly tracker is the framework for evaluating players in the cross-border payments landscape and the quarterly index tests the readiness of the companies to serve a global audience.

INSIDE THE MARCH TRACKER

Profiles of more than 140 influential cross-border players.

An interview with Rajiv Ayyangar, VP of product for Yakit, about how solutions that anticipate fees related to customs and taxes are helping merchants retain customers by avoiding surprises during or after checkout.

The latest developments throughout the world of cross-border payments, including several companies recognized for their work in improving cross-border commerce.

QUARTERLY INDEX – Q4 2016 EDITION

This quarter, the PYMNTS X-Border Optimization Index™ tracks the journey of 192 merchants who are vying for their share of the global eCommerce windfall.

We take the pulse on how merchants are improving on attributes conducive to international eCommerce in countries that include Canada, China, France, Germany, Italy, Japan, Mexico, Spain and the United States. The verdict: The U.S. is still ahead of the rest, but not by much.

KEY FINDINGS INCLUDE:

Spain is the new rising x-border star. Spanish merchants improved their checkout process by cutting down the total number of clicks and pages involved. The average shopping time went down from 3 minutes in Q3 2016 to to 2.8 minutes this past quarter.

Chinese merchants are leading the pack when it comes to offering products and services in different languages. An average of 63 percent of Chinese merchants offered six or more languages. By comparison, U.S. and U.K. lagged far behind.

Free shipping gained in popularity among sellers. In Q3 2015, 47 percent of the merchants offered free shipping. Now 58 percent do.

Latest news on X-Border

PAST TRACKERS

march 2017

$98M

Report finds chargeback issuances, which account for $98 million in losses each, are growing at a rate of 20 percent annually.
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FEBRUARY 2017

$8.7b

Indian shoppers spent over $8.7 billion on international eCommerce last year.
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JANUARY 2017

$8M

2C2P secures $8M in Series D funding from investors.
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DECEMBER 2016

104%

Global eCommerce market expected to expand 104 percent by 2020.
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NOVEMBER 2016

SABRE

Sabre and Planet Payment launch new ventures with international airlines.
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OCTOBER 2016

60

CardinalCommerce’s patent portfolio grows to more than 60 patents.
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SEPTEMBER 2016

$4M

Coinify to raise $4M to support global expansion plan.
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august 2016

30%

of global consumers say they have been victimized by card fraud in the past five years.
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JULY 2016

25%

of China’s entire population is predicted to be ordering items through cross-border eCommerce by 2020.
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JUNE 2016

57%

of gamers are using PayPal or credit cards to make their online purchases.
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MAY 2016

$800

In the U.S., eCommerce shoppers will not have to pay duty and tax premiums for international purchases totaling under $800.
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April 2016

10M

Amazon China customers can now shop for a total of 10 million imported products.
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MARCH 2016

10-20%

loss in transaction value if you’re using multiple third parties.
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FEBRUARY 2016

57%

PEOPLE MADE CROSSBORDER PURCHASES.
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JANUARY 2016

80%

NIGERIANS WHO SHOP CROSS-BORDER.
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December 2015

37%

of global cross-border shoppers represented by Canadians.
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November 2015

$5B

(BILLION) Amount that Alibaba made in the first 90 minutes of Singles’ Day.
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October 2015

$39M

(MILLION) Number of online shoppers in Eastern Europe.
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September 2015

74%

of Chinese online adults who have made an online purchase from the U.S.
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August 2015

$1.7T

(TRILLION) Total global retail eCommerce in 2015 according to Juniper Research.
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July 2015

$300B

(BILLION) Amount committed to the “One Belt, One Road” initiative to upgrade global trade.
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June 2015

33.4%

of global sales represented by Asia-Pacific in 2015, surpassing North America for top region.
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April 2015

21%

of global online commerce made up of cross-border sales.
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PAST INDEXES

Q4 2016

58

Global Average Index Score
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Q3 2016

58

Global Average Index Score
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Q1 2016

57

Global Average Index Score
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Q4 2015

15%

Cross-border sales expected to be 15% of total global eCommerce by 2018
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AUGUST 2015

55

Global Average Index Score
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APRIL 2015

60

Global Average Index Score
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