[…] Just 25% of consumers completed their last purchases online and had the items delivered to their homes. The remaining 75% of transactions involved interaction with a physical store location. These purchases may range from curbside pickup and buy online, pick up in-store, to a purely brick-and-mortar transaction. The instant satisfaction felt from purchasing in-person could drive consumers’ preference and partially explain why consumers purchase more frequently from Walmart. Amazon is still working out its brick-and-mortar strategy. …