[…] Matt Naish, FISPAN’s Head of Product Strategy believes that application programming interfaces (APIs) are essential for financial institutions (FIs) to create the digital products that are required to reach customers’ accelerated expectations. “Digitizing is not really just making a standard paper form available online — it’s actually a reworking of the customer journey.” – Matt Naish, Head of Product Strategy at FISPAN told PYMNTS. […]