Sections
Omnichannel Series
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6.5KNEW REPORT: Is Omni Now Readi?
What separates the top performing omnireadi merchants from the under performers? Multiple strategies. And one such strategy that is catching the attention...
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Omnichannel’s Hospitality
Omnichannel has come to hotels. I was traveling for client work this week and, as is usually the case, found myself in...
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One-To-One Omnichannel
This month’s Vantiv Omnicommerce Tracker highlighted a number of trends but perhaps none more interesting than what innovators are doing to make...
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What Can Facebook Messenger Teach Retail About Omnicommerce?
Facebook Messenger for Business has the potential to connect retailers and their customers in a way that could make it one of...
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Omnicommerce Retail Model Of The Future
Maybe it’s time to start thinking about omnichannel a little differently. When the buzzword was first conceived, omnichannel was used to describe...
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Does The Weather Drive Omnichannel Adoption?
Frantic shoppers roaming from store-to-store to find the last gallon of milk in the city before the next major storm hits may...
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The “Best Of” Omnichannel In 2014
In 2014, it became clear that consumer shopping norms and habits were being disrupted more than ever before due to the rapid...
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5.0KThree Ways to Win at Omnichannel
“The consumer has become the point of sale.” At least that’s the perspective of SecureNet CEO Brent Warrington who offered a very...
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1.9KDoes Omnicommerce Spell The Death of Big Data?
Understanding consumer preferences, expectations and shopping patterns and mapping those to retailer capabilities is all about having access to data and lots...
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2.2KOmnichannel Tackles The ‘Super Consumer’
Getting consumers to buy more is perhaps the most difficult challenge retailers and brands face. But their omnichannel efforts to reach customers...
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2.8KUnlocking Omnichannel With a Single Data Stream
Omnichannel is a riddle wrapped in an enigma, enabling multiple payment methods and offers across devices and channels with one single view...
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Creating The Omnicommerce Consumer
Mobile is the tool of choice for consumers and merchants as they meet at the intersection of on and offline commerce. But...
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Will EMV Spoil Retail’s Omnichannel Ambition?
We’ve said it before; we’ll say it again. Trekking down the omnichannel path is vital for merchants who want to keep up...
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Are Merchants “OmniReadi?”
Omnichannel is clearly the retail industry’s “it” buzzword. At its best, it delivers the great promise of consumers moving fluidly between devices...
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1.4KData is Omnichannel’s Secret Weapon
Ah, yes, if only executing omnichannel were as easy as saying that it’s a priority! What makes omnichannel tricky is enabling a...
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1.8KHow to Woo Multi-Channel Shoppers: A Strategy for Merchants
Consumers move seamlessly between their connected devices 21 times every hour, doing everything from texting to shopping. They expect retailers to be...
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10.3KThe Ten Hottest Trends in Payments
Sure, security is on everyone’s mind these days, as no one wants to be the next poster child for data breaches. But...
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1.3KNeutralizing Omnichannel’s 4 Biggest Friction Points
“Without excellence in each channel, it becomes difficult to even contemplate the delivery of the seamless experience that characterizes omnichannel commerce.” This...
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1.2K4 Signs Your Fraud Protection Needs An Omnichannel Upgrade
The payments industry lost more than $11 billion to fraud in 2012, and that figure is only expected to rise as fraud...
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The Top 3 Forces Accelerating Omnichannel
By Pete Rizzo (@pete_rizzo_) With rapid development currently engulfing the payments space, one week can feel like one year. As a result,...
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How Omnichannel Is Saving The Bank Branch
By Pete Rizzo, Editor (@pete_rizzo_) “With transactions dropping and staffing levels remaining the same, the inevitable outcome is costly overstaffing in the...
