Digital Banking

Digital Banking
Most Customers Switch Banks for Better Digital Experiences Despite AI Concerns
January 17, 2024

The increasing popularity of mobile banking apps, especially among younger generations, has driven the rise of digital banking.  In fact, the convenience and ease of use offered by these apps have made them the preferred method of banking for many customers, with the majority of...

Digital Banking
Big Bank Earnings Show Digital’s App-Driven Appeal to Consumers
January 16, 2024

As earnings season rolls on, key themes from banks are emerging. Consumers are continuing to engage with their banks via mobile means, and branches are being woven tightly into the fabric of the digital experience. Filings and commentary from earnings calls last week showed that...

Digital Banking
Bank of America Adds ‘Insights’ to CashPro Platform
January 09, 2024

Bank of America has debuted an analytics tool for its CashPro digital banking platform. CashPro Insights, announced Tuesday (Jan. 9), is designed to let the bank’s corporate and commercial clients glean insights that help them make more informed treasury decisions. “In treasury and cash management, data continues to...

Digital Banking
Truist to Close 3.5% of Branches as Customers Bank Digitally 
January 04, 2024

Truist Financial will close 3.5% of its branches in March because more clients are choosing to bank with it digitally.  The Charlotte, North Carolina-based bank is making the closures based on client behavior, branch traffic, transaction volume and other factors, according to a statement emailed to...

Digital Banking
Revolut Scores Perfect 100 in Provider Ranking of Digital Banking Apps
December 27, 2023

Now that holiday spending is done, you might resolve to take control of your finances in the new year. PYMNTS’ Provider Ranking of Digital Banking Apps can help you decide what your options are to start fresh. Each month, we track metrics in the digital...

Digital Banking
Report: Revolut Aims for $1.9 Billion in Revenue for 2023
December 20, 2023

British FinTech Revolut is reportedly on track to bring in $1.9 billion in revenue for the year. The startup’s monthly revenue averaged roughly $158 million in the first half of the year, Bloomberg News reported Wednesday (Dec. 20), citing an investor presentation. According to that report, those numbers would...

Digital Banking
TD Bank and Plaid Partner to Ease Access to Apps
December 14, 2023

TD Bank Group and Plaid have partnered to eliminate the need for TD customers in Canada and the United States to share login credentials with third-party applications. With a new North American data-access agreement, these customers will be able to access and share financial information...

Digital Banking
Entrust Launches New Digital Account Opening Solution for Financial Institutions
November 28, 2023

Entrust has launched a new digital account opening solution for banks and credit unions. The new Entrust Digital Account Opening Solution is designed to overcome barriers created by geography, technology or inconvenience that make it difficult for consumers to open an account, the company said...

Digital Banking
Revolut Nets Perfect Score in PYMNTS Provider Ranking of Digital Banking
November 28, 2023

Managing your finances has never been easier, with smartphones closing the gap between you and your money. But with a plethora of apps to choose from, deciding where to park your cash can be daunting. PYMNTS Provider Rankings of Digital Banking offers you a way...