SpotOn Launches Omnichannel Retail Platform

Software and payments provider SpotOn on Tuesday (Nov. 30) debuted an omnichannel solution for retailers and service providers dubbed SpotOn Retail, which allows independent retailers to sell in-store, online and on the go.

SpotOn Retail, an integrated business management solution, features an in-store and online catalog, a point of sale and an eCommerce site managed through a single dashboard. The platform connects POS, eCommerce, stock management, marketing and review management, loyalty, local delivery and nationwide shipping, which can help independent retailers reach new customers, create new revenue streams and compete against national retail chains.

Business owners can use SpotOn Retail to select different variables of a product or service and choose whether they are available in-store, online or both, publishing the information to their in-store POS devices and eCommerce store from the dashboard.

Retailers can also sync their sales with real-time stock management, automatically reconciling stock count across all locations. The catalog gives retailers control over their locations, sales channels, modes of shipping and delivery, team member access, taxes, fees, discounts and tipping.

SpotOn Retail also includes national shipping, next-day delivery and same-day delivery through Shippo and DoorDash. Merchants can note lead times as well as days and times of availability for shoppers who want to buy their products online and pick them up in stores.

“For small and mid-size businesses with storefronts, the idea of being able to offer buy online, pick up in-store (BOPIS) and curbside pickup was traditionally reserved for larger retailers,” said Doron Friedman, chief product officer of SpotOn, in the company announcement. “With SpotOn Retail, we are providing the small retailers with the support and solutions they need to compete with the big box stores and making it easier for consumers to choose small businesses.”

Related: jaris, SpotOn Offer $350M in SMB Loans

In October, private-label lender jaris announced that its collaboration with payments software company SpotOn has extended more than $350 million in loan offers to small business clients through SpotOn Capital, a project launched by jaris and SpotOn earlier this year with a fixed fee and repay-as-you-earn system.