“Most merchants today lack little insight into a customer’s online habits,” says Chuck Huang, founder and CEO of Citcon. “Restaurant guests may now read menus on their phones, but few restaurants lack the sophistication to retarget them afterward.” Read more about why Huang believes it’s...
Consumers’ use of digital and mobile wallets has tripled in the past three years and has only been accelerated by the pandemic, as consumers have shifted to online and mobile shopping and away from physical cash and card payments within the past year. The result...
Suppose you asked 8,000 consumers and over 2,000 merchants in four countries around the globe about epic changes to small and medium businesses (SMBs) sparked by the pandemic. Would it surprise you to know that SMBs make worthy competitors to the biggest retail names on...
As many cash flow fixes as have flowed into the marketplace since the pandemic’s onset, large gaps persist — even among treasury banks — in transparency needed to forecast accurately. “Most organizations today struggle with siloed payment channels, creating disparate data sets that prevent the free...
The pandemic is causing fluctuations in the global economy, and supply and demand shifts are causing many businesses to face liquidity stresses and limited credit access. These factors are putting companies to the test, especially in how they handle their corporate finances. There have also...
Would it surprise you to learn that nearly 79 percent of U.S. grocery shoppers still prefer to buy at least some of their groceries in-store? Prepare to be amazed, then, because the mass digitization of grocery shopping and fulfillment won’t wipe physical stores off the...
As consumers spend more time at home, they continue to order groceries online in far larger numbers than they ever did before the pandemic. In fact, even more consumers have shifted to ordering their groceries online over time, as 15.7 percent of all grocery shoppers...
It’s weird to think that when 2020 dawned, physical retail still towered over eCommerce. PYMNTS’ October Mastering Multichannel Commerce Playbook: Digital Payments And The Road To Growth, done in collaboration with Citi, publishes at a very different time, and yet it’s only about eight months,...
General Electric (GE) is the one of the world’s oldest and largest industrial manufacturers with roots that can be traced back to the late 1800s and Thomas Edison’s lab. The 142-year-old company touches nearly every aspect of today’s economy, from healthcare and aviation to energy...
