An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns is a concerning trend: the escalation of returns fraud and policy abuse. According to a report by the National Retail Federation (NRF), retailers encountered...
Investors reportedly expect increased competition in the grocery sector after Amazon’s announcement Tuesday (April 23) of a new grocery delivery subscription benefit. Walmart and Kroger shares declined 1.8% and 2.3%, respectively, Tuesday, in moves that UBS analyst Michael Lasser said showed that investors interpret Amazon’s announcement as a sign of greater competition, Seeking...
As consumers look to buy clothing online, PYMNTS Intelligence research reveals that digital shoppers are increasingly turning to Amazon to meet their apparel needs. By the Numbers The PYMNTS Intelligence study “Whole Paycheck Report: New Consumer Spend Data Finds Amazon Way Ahead of Walmart” estimates each...
Toy and game companies are seeing sales declines, as parents opt to spend on making memories for their children rather than on new products for them. Toys and entertainment giant Mattel, for instance, reported in its first-quarter 2024 financial results Tuesday (April 23) that net...
Foot Locker has unveiled its “store of the future” in Wayne, New Jersey. This new retail format will inform the footwear and apparel retailer’s global refresh, as information gleaned from it will be incorporated into new stores, Foot Locker said in a Wednesday (April 24) press...
As retailers look to understand their consumers, both for their own sake and the sake of their advertising customers, Generation Alpha shoppers’ unique, novel behaviors indicate significant changes ahead. In an interview with PYMNTS, Elizabeth Marsten, vice president, commerce strategic services at Tinuiti, spoke to...
With ongoing financial challenges prompting consumers to make more conservative spending changes, major membership wholesale clubs’ latest promotions suggest they are having trouble getting shoppers to spring for full-priced memberships. In the last few weeks alone, Costco brought back its $20 membership deal, BJ’s Wholesale...
Saks is now offering digital advertising to connect brands with luxury shoppers on its platform. The new Saks Media Network delivers sponsored product ads and display banners on the luxury eCommerce platform, Saks.com, the retailer said in a Tuesday (April 23) press release. “Our view of the...
When trying unfamiliar products online, consumers demand a high degree of expert, personalized guidance — the kind that they are used to getting in stores — and artificial intelligence (AI) can go a long way toward helping shoppers get over their initial hesitance. In an...
