When looking for deals online, grocery shoppers want the reassurance of buying from familiar, trusted companies, but they may be willing to sacrifice their loyalty to any given brand in order to get the best bargain. In an interview with PYMNTS, Louise Fritjofsson, co-founder of...
Financial infrastructure platform Stripe has launched a payments partnership with retail group URBN. The collaboration, announced Tuesday (April 16) will see is designed to offer a more consistent checkout experience for customers making online and in-person payments at retailers including Urban Outfitters, Anthropologie, Free People and FP Movement. “Payments are a critical...
Luxury shoppers may be willing to shell out quite a lot online for high-quality products, but only if they can trust that they are getting their money’s worth. High-end online retail platforms have not been having an easy go of it recently, with widespread reports of challenges in...
Retail inventories climbed in February after being flat the prior month. According to the Commerce Department’s Monthly Retail Trade and Food Services report released Monday (April 15), inventories rose 0.6% month over month to $808.7 billion. The news follows last week’s release showing U.S. wholesale inventories climbing...
As brands see their ad spending across traditional digital media channels doesn’t go as far as it once did, eCommerce merchants are seizing on the opportunity to open up new revenue streams with the launch of retail media networks. Take Wolt, the Helsinki-based, DoorDash-owned multinational...
As merchants look to set their offerings apart to win shoppers’ loyalty, personalization is key. That means more than just using artificial intelligence (AI) to calculate the right targeted promotion — consumers are looking for emotional connection. Personalization is becoming table stakes for retailers. The...
As on-demand delivery firms look for new revenue streams to boost profitability, Gopuff has unveiled a new B2B offering for direct-to-consumer (D2C) delivery. The quick-commerce company announced Monday (April 15) via emailed press release the launch of Powered by Gopuff, a logistics and technology offering for brands...
When it comes to winning the loyalty of shoppers who can be persuaded by personalized offers, PYMNTS Intelligence research reveals, email proves to be a key tool for merchants. By the Numbers The PYMNTS Intelligence report “Personalized Offers Are Powerful — but Too Often Off-Base,”...
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it. Take the restaurant industry, where a key concern is balancing efficiency and service. Bite, a self-service kiosk provider serving fast-casual, quick-service restaurants and convenience stores,...
