After hearing Karen raze about Uber at the Payment Innovation 2014 conference I tried Uber. My cab got stopped as we entered into the Boston Airport traffic area. The attitude of the Uber taxi driver was insulting. Uber had to be contacted repeatedly to get a response and a refund. I felt liike the police were doing their job and Uber was not helping their drivers adhere to the Law. They where advocating not being law abiding. We are a country of laws. Disruptors, while great, need to respect the law and more importantly think of history before pretending they are the first with a new idea.