Coronavirus Studies

Our data and analytics team has developed a number of creative methodologies and frameworks that measure and benchmark the innovation that’s reshaping the payments and commerce ecosystem.

Navigating the COVID-19 Pandemic

Key Findings in the Study Include:
  • How Consumers’ Behaviors May Change in the Aftermath of the Pandemic
  • How Employment Rates and Income Levels Have Changed over Time
  • Employment Rates Across All Sectors over Time
  • Consumers’ Concerns about Pandemic-related Job Loss
Navigating the COVID-19 Pandemic directory

PYMNTS’ COVID-19 Brief Series

Key findings in the latest brief include:
  • Consumers who have been the slowest to shift their routines online are the most eager to leave their homes.
  • Four out of 10 consumers have brought their routines online.
  • Consumers’ online retailers shopping habits have seen the biggest shifts.
  • Higher-income consumers are the most likely to have moved their activities online and keep them there.
  • Consumers who plan to stay online are the most worried about infecting others or dying.
PYMNTS’ COVID-19 Brief Series directory