Digital Identity Study

Digital Identity Lifestyle Capsule

The PYMNTS Digital Identity Lifestyle Capsule series, a PYMNTS and Socure collaboration, provides an overview of — and additional insights into — the consumer trends dominating the digital security market. The inaugural edition examines the intersection of digital security, online banking and financial services to determine what customers really want from their FIs in terms of data and fraud protection.

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WHAT'S INSIDE THE OCTOBER STUDY

70 percent of customers reported being “Very” or “Extremely” satisfied with their current authentication method

Fifty percent report being extremely satisfied with online passwords

Sixty-four percent of customers authenticated with a computer and 32 percent authenticated via mobile

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