- Thursday 14th March - 4:00 am
Digital wallets — such as Apple Pay and Google Pay, which use near-field communication tags, and Amazon Pay and PayPal, which use QR codes — offer shoppers a contactless method ...
- Wednesday 13th March - 11:18 am
Amazon and Walmart — and the pitched battle between the two for all manner of retail spend — gets a fair share of digital ink in these digital pages.
And as ...
- Tuesday 12th March - 4:13 pm
DoorDash has added an artificial intelligence (AI) feature designed to detect and prevent verbal abuse or harassment on the platform.
The new SafeChat+ is meant to protect both customers and delivery ...
- Tuesday 12th March - 10:46 am
We may have to wait a bit longer for rate cuts.
And for the U.S. consumer, inflation’s a stubborn fact of life — volatile, to be sure — and it seems ...
- Monday 11th March - 6:36 pm
Amazon is rolling out a new store format under the Whole Foods Market banner — a move that comes as the eCommerce giant looks to increase its share of grocery ...
- Monday 11th March - 11:56 am
Chuck E. Cheese is leveraging paid memberships to drive app engagement, boosting its ability to meet consumer demand for personalized offers.
In an interview with PYMNTS following the brand’s launch of ...
- Sunday 10th March - 6:31 pm
Wendy’s may have backed away from dynamic pricing, but many other eateries are moving ahead.
The concept — raising and lowering prices depending on demand — has long been used by mobile ...
- Friday 8th March - 3:41 pm
When consumers buy groceries online, they place their trust in retailers, not marketplaces.
By the Numbers
The PYMNTS Intelligence report “How Preferred Payment Availability Can Reduce Cart Abandonment” drew on insights from ...
- Friday 8th March - 11:30 am
As direct-to-consumer food providers compete to become more relevant in consumers’ day-to-day lives, ButcherBox is expanding its reach into pet food, creating more occasions for its customers.
The D2C meat and seafood brand ...
- Thursday 7th March - 11:05 am
As Kroger grows its digital engagement, the grocery giant is setting its sights on omnichannel shoppers to boost spending.
On a call with analysts Thursday (March 7) discussing the United States’ ...
- Thursday 7th March - 10:39 am
Big Lots will continue its “extreme bargains” campaign into 2024 as it looks to improve sales.
The discount retailer on Thursday (March 7) released earnings that showed its comparable sales down 8.6%, following ...
- Monday 4th March - 12:28 pm
As consumers increasingly view their food habits not in disparate segments — grocery, restaurant, meal kit — but as one connected “eats” category, Wonder is seizing on the new dining ...
- Saturday 2nd March - 4:00 am
Oreo is getting fancy as snack foods sprinkle in a little bit of affordable luxury to appeal to today’s belt-tightening shoppers.
On Monday (March 4), the company will be launching Oreo ...
- Friday 1st March - 2:13 pm
As digital merchants compete for consumers’ growing online grocery spending, Ocado Group said one of the biggest challenges to driving penetration across the industry is key players’ ongoing failure to deliver items ...
- Friday 1st March - 11:44 am
The rising costs of groceries continue to pressure U.S. consumers to reconsider how they shop — and what they shop for.
As PYMNTS Intelligence reported last year, when stocking their pantries, more consumers ...
- Friday 1st March - 11:21 am
Recent economic data from this week give ammunition to the argument that paying for groceries over time will be a long-standing trend.
As noted in this space, PCE data released Thursday ...
- Friday 1st March - 4:02 am
Brands invest significant resources in merchandising, often relying on third-party interventions to ensure proper stocking and presentation of products in stores.
To accomplish this, brand representatives are deployed to stores on ...
- Thursday 29th February - 11:56 am
Restaurant365 has added a new tip automation tool to its restaurant enterprise management platform.
Aimed at improving payroll accuracy and efficiency for restaurant leaders, the new Restaurant365 Tip Automation allows restaurant ...
- Thursday 29th February - 7:00 am
A couple of weeks ago, more than 123 million people tuned in to watch the Super Bowl. Analysts say that it was the most watched program ever — thanks, in ...
- Thursday 29th February - 4:00 am
With so much consumer review information accessible on the go, the days of simply rolling the dice and taking a chance on a local restaurant appear to be fading.
A recent ...
- Wednesday 28th February - 3:35 pm
As grocery slowly catches up to other retail categories in digital adoption, Thrive Market is seeing mobile gain share.
In an interview with PYMNTS following the online grocer’s recent launch of ...
- Wednesday 28th February - 1:54 pm
Wendy’s wants diners to know it’s not raising prices, despite what they may have heard.
When reports emerged recently that the fast-food chain was going to test dynamic pricing — or surge pricing, the ...
- Monday 26th February - 2:59 pm
Years into consumers’ ongoing financial challenges, restaurant customers are still trading down from delivery to pickup, Domino’s observed.
The pizza giant, which has more than 20,000 locations around the world, shared ...
- Thursday 22nd February - 9:27 am
Delivery Hero has ended discussions to sell its foodpanda business in Southeast Asia.
The Berlin-based food delivery platform announced Wednesday (Feb. 21) that it had terminated negotiation for the deal, which would have covered ...
- Wednesday 21st February - 1:38 pm
Wonder is opening a store-in-store within a Walmart, a move that comes as grocery retailers increasingly seek out opportunities to capture more of consumers’ mealtime spending.
The omnichannel food hall company, ...
- Tuesday 20th February - 4:00 am
Click-and-Mortar™ experiences — where consumers use convenient digital features alongside in-store shopping — are changing retail in the United States. Consumers are beginning to adopt these habits and favor merchants ...
- Tuesday 20th February - 4:00 am
Online and in-store shopping need not be separate, according to the consumer experience transforming the retail landscape: Click-and-Mortar™ shopping. Shoppers with a Click-and-Mortar™ approach use both digital tools and physical ...
- Saturday 17th February - 4:00 am
The pop-up shop may not be the novel trend it once was, but brands are still using the buzz-generating model to create real-world connections with customers without the cost and ...
- Friday 16th February - 12:58 pm
As brands face increasing challenges driving direct-to-consumer engagement, Chamberlain Coffee is seeing Amazon’s Subscribe & Save program provide opportunities to create long-term customer relationships outside the company’s direct channels.
Chris Gallant, ...
- Thursday 15th February - 9:39 pm
Toast’s latest quarterly earnings were marked by the announcement of a 10% headcount reduction, even as subscription revenues increased but growth across some metrics slowed.
As reported Thursday (Feb. 15) after ...
- Thursday 15th February - 11:18 am
The questions swirling amid the January sales slump boils down to these:
Is it the pause that refreshes — as consumers essentially take a breath, shore up their finances a bit, ...
- Wednesday 14th February - 5:15 pm
Fast-food chain owner Inspire Brands may be nearing an initial public offering (IPO).
Private equity firm Roark Capital has talked with potential advisers about a listing of Inspire Brands in late 2024 or 2025, valuing ...
- Wednesday 14th February - 12:47 pm
Retailers such as Target, Macy’s and Walgreens are taking a harder look at their private-label offerings, as PYMNTS Intelligence research shows that ongoing financial pressures are prompting consumers to seek ...
- Tuesday 13th February - 6:30 pm
Even as Instacart is undergoing major layoffs to cut costs, the company continues to invest in fully digitizing the physical store to boost omnichannel efficiency.
CEO Fidji Simo said in a ...
- Tuesday 13th February - 1:26 pm
The latest data from the government on consumer prices indicates a bit of weary truth: Inflation’s settled in, seemingly for the long haul.
The Bureau of Labor Statistics noted on Tuesday (Feb. ...
- Monday 12th February - 6:24 pm
As direct-to-consumer (D2C) brands increasingly look for ways to cut costs amid ongoing economic challenges, Misfits Market is noting the opportunity to drive more revenue from its existing fulfillment capabilities.
In ...
- Sunday 11th February - 9:11 pm
President Joe Biden wants snack food companies to end the practice of shrinkflation.
That is the term for when businesses reduce the size of a product without a complementary reduction in prices.
In a ...
- Friday 9th February - 5:56 pm
As convenience-oriented consumers look for a single, unified app to manage their daily tasks, they want their everyday apps to include online grocery shopping options more than any other feature.
By ...
- Friday 9th February - 4:00 am
As Amazon continues to try to shrink the gap between its own share of consumers’ grocery spending and Walmart’s, the eCommerce giant is retooling its mass-market brick-and-mortar offerings and looking ...
- Thursday 8th February - 1:29 pm
Supermarket chain Hy-Vee has integrated Instacart Fulfillment-as-a-Service (FaaS) into its owned and operated websites and apps.
This move expands an existing partnership formed in 2018 in which Hy-Vee enabled its customers to access same-day delivery ...
- Wednesday 7th February - 2:23 pm
DoorDash has launched a new delivery agreement with grocery group Ahold Delhaize.
The partnership makes an additional on-demand grocery delivery marketplace available to customers of Ahold brands like Food Lion, Giant and Stop & Shop, ...
- Wednesday 7th February - 1:26 pm
Taco Bell parent Yum Brands is continuing its investment in digital technology.
During a quarterly earnings call Wednesday (Feb. 7), CEO David Gibbs noted that digital sales were up 22%, as ...
- Tuesday 6th February - 4:10 pm
Global payments firm Payroc WorldAccess has acquired Canadian firm SterlingCard Payment Solutions.
This acquisition enhances Payroc’s offerings in the Canadian market by adding Sterling’s card-present solution to its existing enterprise card-not-present ...
- Saturday 3rd February - 4:00 am
Self-service technology is bringing us full-circle — the automat seems to be making a comeback around the world.
The automat, which readers may know only from its appearance in mid-century period ...
- Friday 2nd February - 10:47 am
Chinese tech giant Alibaba Group is reportedly considering selling several of its brick-and-mortar businesses, including grocery business Freshippo, retailer RT-Mart and shopping mall operator Intime.
The decision comes as Alibaba aims ...