Making the narrative content of the complaints available is a big step. There are more than 100,000 entries (so far) and many more should be collected. For a detailed review of the database content, see:

http://www.desolationpress.com/essays/supervisoryinfo.html

Cordray's comments make me think he may have read that review (or come to similar conclusions all on his own).

For a step-by-step set of instructions for filing a complaint about a mortgage, see:

http://www.desolationpress.com/essays/disgorge.html

There should be about three million entries in that area of the site. Add yours today.