Interesting details emerging from the report. E- commerce is the next big thing , Retailers should embrace technology and adopt an omnichannel strategy trends to enhance customer shopping experience. I work for McGladrey and thought this conversation aligns well with a white paper that was created on this subject, if your readers are interested in it.

http://mcgladrey.com/content/mcgladrey/en_US/what-we-do/industries/consumer-products/the-one-constant-in-retail-is-change.html