Under the staff enablers category, this is well under way... eBay Enterprise has its Retail Associate Platform live in 1500+ stores - enabling a combination of store fulfillment (enabling associates to pick, pack and ship from store and / or prep click and collect orders for pickup) and clientelling: in aisle ordering, endless aisle, and customer service. http://www.ebayenterprise.com/commerce-platforms/retail-associate-platform