PYMNTS Omni Usage Index™, in collaboration with Vantiv, reports that SMBs lag their larger store counterparts in satisfying customers and that digital shoppers are more satisfied than those shopping in-store. Those are just two of the 750 data points, inside this brand new Index.
Amazon.com has issued a request for proposals (RFP) from local and state government officials as it looks to open its second headquarters (Hq2) in the U.S.
Lifestyle brand Rebecca Minkoff has announced an expanded partnership with Alipay which will allow customers in the U.S. to pay with the payment method at Rebecca Minkoff retail locations and online at rebeccaminkoff.com.
Though the level of alarm one feels about the current state of physical retail in the United States can vary some, from mild concern to full-tilt fear of an oncoming apocalypse, there is no denying at this point that outside of a few continuously successful bright spots, brick-and-mortar retail is in a tough spot.
Lie before you buy: Casper, the online bed-in-a-box startup selling mattresses by mail order, will soon allow customers to try those beds before having one shipped to their home. That’s on top of the company’s 100-day money-back trial.
Kohl’s is the latest brick-and-mortar retailer partnering with Amazon, with shoppers at designated locations soon being able to purchase some of the online retail giant’s products directly from the store.
According to a report by Chinese news source Caixin, the mall, which will be five stories high and housed at Alibaba’s headquarters in Hangzhou, will combine physical shopping with technology similar to its current brick-and-mortar Hema supermarket strategy.
Walmart is raising the bar on product delivery after two years of study on how goods flow from suppliers and retail distribution centers onto store shelves.
In 1996 — 21 years ago — Staples created and released one of the greatest television commercials in human history. Yes, we know that is a bold claim, particularly for an ad that was not released during a Super Bowl.
Consumers looking for same-day delivery of televisions, computers and other electronic items can now benefit from an expanded feature at Best Buy. The retail chain will be rolling out its same-day delivery service to 14 new cities in addition to the 13 towns where the swift delivery service is already in operation.
Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales.
As Walmart faces a growing number of retail rivals in the Brazilian market, the retailer appears to be playing defense, investing about $316 million in its Brazilian Walmart locations over the next two years to remodel 120 of its stores in the country.
As consumers grow increasingly accustomed to getting what they want, when they want it, eCommerce and brick-and-mortar companies are both stepping up their courier services to meet the demand.
Many consumers enjoy shopping in department stores, others enjoy making purchases directly via eCommerce — and then there are those who fall somewhere in-between, and Nordstrom is aiming to capture that market with an expansion of its latest innovation.