From physical to web to mobile to now voice, commerce has evolved across many channels. But voice, Patrick Gauthier, VP and GM of Amazon Pay, told Karen Webster, brings with it unlimited opportunities to reimagine commerce, because the types of conversations we can have as humans are limitless.
Sources say that Samsung Electronics is planning to launch a smart speaker in the first half of 2018. The device will have a strong focus on audio quality and the management of connected home appliances, such as lights and locks.
Contextual commerce is on the rise, and Alexa’s mission is to use voice and AI to make transactions with context a voice command away. Semafone’s global solutions director Ben Rafferty tells PYMNTS how the virtual assistant can help make call centers more efficient, hasten linked commerce through the TV, ensure consumer data security and mitigate the risk of consumers being scammed from spoofed calls.
LG Electronics has announced a new line of speakers, including one that will have the Google Assistant built in, slated for launch at Consumer Electronics Show (CES) 2018. CES is an annual tech conference held in Las Vegas each January.
Amazon’s revenue should get a boost thanks to its Alexa voice-activated devices according to RBC Capital Markets.
Connectivity reigns. So do connected devices — and using them to pay for things. The 2017 How We Will Pay study sheds new light on how consumers do — and will want to — use connected devices to pay for things.
Voice-activated assistants have been hot now for the last three years, but 2017 was the year that things got so hot, that voice-activated assistants went mainstream and became hyper-competitive. We have all the highlights — the winners, the contenders, and a few thoughts on how 2017 will set the stage for 2018.