Western Union, a player in the global payments market, announced on Monday (Oct. 3) the launch of its mobile platform in Canada for domestic and cross-border money transfers, available for iOS and Android. The new app allows users instant, anytime, anywhere access to Western Union’s physical and digital money transfer infrastructure, allowing them to send money to nearly every corner of the world in just a few clicks.
The launch in Canada is part of the company’s commitment to invest in digital innovation worldwide, Western Union said in a press release. With an online presence in 37 countries, Western Union is one of the largest digital money transfer operators in the world by revenue and online presence. The app enhances Western Union’s existing digital offering, where consumers are able to send money online via westernunion.ca, and offers yet another digital channel for consumers to transfer funds.
“Whether on a smartphone or at a storefront, we’re committed to being where our customers are and helping them send money in the way that works best for them,” said Juan Carlos Blanco, vice president and general manager of Western Union Canada, in the press release.
With the new app — available in Canada on the App Store for iOS and Google Play for Android — consumers in Canada will now be able to send money on-the-go, anytime, to more than 200 countries and territories; check current exchange rates and fees; view past and pending transactions; get access to round-the-clock customer service; track money transfers directly from their mobile device; and discover the locations of Western Union’s Agents — 500,000 worldwide, with nearly 3,300 in Canada alone.
“We are connecting more people, across more channels, than ever before,” added Joycelyn David, director of digital business and product marketing for Western Union Canada. “We have been serving Canadians’ money transfer needs for more than 25 years, and now, as Canadian consumers move to a more digital space in their daily lives, we are moving with them. Whether our customers prefer to deal across a counter or across a screen, we are committed to serving them across every channel.”