Mobile Applications

Mobile Order-Ahead Apps Strong In New Provider Ranking

mobile food ordering

Not that long ago you stood in front of the open fridge and waited hopefully for something appetizing to catch your eye. Now, we click on a mobile app and our favorite foods appear at the door. It’s a huge improvement, both in terms of meals eaten and fridge lightbulbs spared.

PYMNTS September Provider Ranking of Mobile Order-Ahead (MOA) Apps shows that the nation’s appetite hasn’t shifted — we’re still keeping the same MOA brands at the top of the charts so far this year — but the procurement of those dishes has certainly shifted digital.

Here’s a look at the action during the COVID-19 summer.

The Top 5

At No. 1 we have Domino’s Pizza, which plans to hire 20,000 workers to fulfill expected ongoing demand. No. 2 this month is Dunkin’ followed at No. 3 by steadfast Starbucks, which recently said it will offer public access to an “unprecedented level of data” about the coffee it sells. At No. 4 is Burger King, recently piloting an MOA tool inside Facebook’s Messenger chatbot. Finishing out the Top 5 at No. 5 this go-around is Chick-fil-a, which pivoted to selling home-prepared meal kits during the depths of pandemic lockdowns.

The Top 10

Taco Bell reverberates at No. 6 this month with its just-announced “go mobile” store design. At No. 7 we find Chipotle, with Panera at No. 8, WingStop at No. 9, and, finishing out this Top 10 for the mobile order-ahead app sector we have Pizza Hut at No. 10.

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